Garland House Surgery
Garland House, 1 Church Street, Darfield, Barnsley, South Yorkshire, S73 9JXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Service
Rated 5 stars out of 5
by Anonymous - Posted on 18 October 2024
I know thing are difficult and people sometimes struggle to get an appointment just when they want one. My recent appointment was planned by the surgery and adjusted to meet my needs. However, from personal experience when the chips are down this practice are excellent. Every member of staff has been friendly and professional and more importantly knowledgeable and efficient. I have multiple issues and they manage my care perfectly.
Visited October 2024
Garland House Surgery has not yet replied.
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Review titled Not Usable
Rated 1 star out of 5
by Anonymous - Posted on 29 November 2022
Staff are nice when you can reach them, but you can never get through. Waiting 30-40 minutes when calling is common. They encourage online use, but they don't enable most of the features. You could message them rather than call, but they haven't enabled the feature and their appointments are rarely listed to enable you to book online. Their opening hours are wrong on their own website. You have to use google to get the correct information and they don't tell anyone when flu jabs are available. They expect you to see the info on their noticeboard when passing through the surgery (the receptionist confirmed when I asked why eligible patients weren't notified). The worst practice I've registered with in Barnsley. They need more people answering the phones or need to start letting patients do more online to reduce their workload. They shouldn't be failing to do both.
Visited November 2022
Garland House Surgery has not yet replied.