GARSTON FAMILY HEALTH CENTRE
South Liverpool NHS T/C, 32 Church Road, Garston, Liverpool, Merseyside, L19 2LWContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about GARSTON FAMILY HEALTH CENTRE.
Reviews
-
Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 21 October 2024
I was treated with dignity and respect. The team was caring responsive and most effective and efficient. Nothing was to much trouble I was attended to promptly did not wait long for an X-ray then referred to the fracture clinic. The four people looking after my care and treatment showed empathy and gave safe care advice until my appointment came through. The team were professional. The team cared. Excellent patient care. I would recommend this treatment centre to anyone else and does save waiting long periods in hospitals.
Visited October 2024
GARSTON FAMILY HEALTH CENTRE has not yet replied.
-
Review titled Awful experience
Rated 1 star out of 5
by Anonymous - Posted on 08 August 2024
I have never had issue like this before, absolutely dismissing what i am saying. For month already having fevers on and off, having problems breathing properly with severe upper back pain every day. Told GP new symptom that could be related and got straight away dismissed as "we are only focusing now on one thing" - i thought all the symptoms are important to rule out what it could be.. Took a day off for a appointment that took less than 5 minutes of GP just to dismiss everything i am saying and send me away. I am in severe pain and working in physically tough industry, so not being able to find out what is wrong with me could lead me to lose job.
Visited August 2024
Review titled GARSTON FAMILY HEALTH CENTRE
Replied on 26 November 2024
Dear Patient, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and would like to address your concerns as quickly as possible. To help us resolve this matter, please contact our Patient Complaints Team at feedback@pc24.nhs.uk Your satisfaction is very important to us, and we are committed to making things right. We appreciate your patience and look forward to hearing from you soon. Sincerely, Your Primary Care Team
-
Review titled Very good practice.s
Rated 5 stars out of 5
by Robert Gavin - Posted on 02 August 2024
Saw the doctor today to help with the pain from shingles. Couldn't of asked for a nicer doctor, excellent treatment.👍
Visited August 2024
Review titled GARSTON FAMILY HEALTH CENTRE
Replied on 26 November 2024
Dear Patient, Thank you for taking the time to share your feedback. We are really happy to hear about your experience. If you would like to leave any additional feedback , please contact our Patient experience Team at feedback@pc24.nhs.uk. We appreciate your feedback and look forward to hearing from you soon. Sincerely, Your Primary Care Team