Garston Medical Centre
6A North Western Avenue, Watford, Hertfordshire, WD25 9GPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient and friendly staff
Rated 5 stars out of 5
by Anonymous - Posted on 25 October 2023
I have been with this practice for most of my life. Over the years, there have been times when it definitely could have been better. Recently though, I have found them to be excellent. The reception staff are helpful, friendly and efficient. I have been able to get an urgent same day appointment for an acute issue & a same day call back appointment for another issue. The telephone appointment system is also greatly improved. It's a shame that they no longer offer the urgent walk-in & wait service in the morning but the Extended access facility is good. I recently had my flu jab at the surgery & it was very organised and highly efficient.
Visited October 2023
Garston Medical Centre has not yet replied.
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Review titled Horrendous
Rated 1 star out of 5
by Anonymous - Posted on 22 June 2023
Today I phoned the practice wanting to speak to a GP as my husband has been in hospital and is still not himself. Firstly it's virtually impossible to get past the receptionist. Eventually I was offered a telephone consultation in 3 weeks!! Completely unacceptable. This surgery needs to rethink it's policy asap.
Visited June 2023
Review titled Garston Medical Centre
Replied on 26 June 2023
Dear patient, Thank you for your feedback. I am sorry that you have had difficulties accessing care. We provide a mixture of on-the-day and pre-bookable as well as on-the-day triage appointments. Please contact me at the Surgery to review your concerns further. Sandy Gozzard Practice Manager