Garswood Surgery
Billinge Road, Ashton-in-Makerfield, Wigan, Lancashire, WN4 0XDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lovely caring practice
Rated 5 stars out of 5
by john alan & sharon ann johnson - Posted on 15 May 2024
I managed to get a same day appointment as they had a cancellation. I saw an Advanced Practice Nurse and was very happy with the outcome. Whenever my husband or or myself have had an appointment here we have always felt that we have been listened to when we leave. The Reception staff are really helpful and friendly. Thank you Garswood Surgery. We would definitely recommend this Surgery.
Visited May 2024
Review titled Garswood Surgery
Replied on 24 June 2024
Dear John and Sharon, Thank you for your lovely feedback. I am so happy to hear that your experience was positive. It means a lot when patients take the time to tell us about their experience. I have passed your lovely comments onto the staff and they were extremely happy to hear the lovely positive review. Thank you for recommending us, and taking the time to show your appreciation. Yours Sincerely, Miss Edwina Taylor Practice Manager.
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Review titled Excellent service, fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 June 2023
I received a fantastic service today at Garswood Surgery. After completing an online request form via the surgery’s website, with 2 hours I received a text asking me to visit the surgery to complete a urine sample. Sample done, and 2 hours later received a further message confirming my diagnosis and that a prescription was waiting for me at the pharmacist. No fuss, excellent communication and my symptoms dealt with quickly and efficiently. Thank you
Visited June 2023
Review titled Garswood Surgery
Replied on 23 June 2023
Dear Patient, Thank you for your lovely feedback. It is great to see that our online system has worked perfectly for you, and that you were able to get the treatment that you needed on the same day. This is what online consultation is built for. To save patients having to wait unnecessarily to see a GP or Nurse face to face. I have passed your review to our staff. We really appreciate positive feedback as it makes us feel valued. Thank you again. Miss Edwina Taylor Practice Manager
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Review titled Outstanding GP Practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 September 2022
It is so easy to write a bad review when you have had a poor service/experience but I believe it is so important to give praise and acknowledgment when it’s due. Garswood Practice is an amazing surgery. The service I received today was ‘outstanding’. I nipped with a problem to the reception desk first thing in the morning and within a few hours I had a prescription. I even had a text message to say the surgery was closed but my prescription was waiting for me to collect in the chemist next door. Well done to all at Garswood Practice
Visited September 2022
Review titled Garswood Surgery
Replied on 26 September 2022
Dear Patient, Thank you for your very positive feedback. We really appreciate someone taking the time to say how good their experience was. It really goes a long way. I am glad you got the help that you needed in a timely manner. Your feedback will be passed to all staff to read. Thank you again, Miss Edwina Taylor Practice Manager