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Glebefields Surgery

St. Marks Road, Tipton, DY4 0SN

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 3 of 3

  1. Review titled Terrible

    Rated 1 star out of 5

    by Mercedes - Posted on 01 March 2025

    I was sent to respiratory clinic as had high temp coughing up blood, i also brought my thermometer with me as my temp was really high, the doctor saw me told me my chest was clear checked my temp with a infrared thermometer- even though I was so hot she told me my temp was 36.6! When I checked when I got out it was 38.9! She sent me home I am now a day later in hospital for severe pneumonia and sepsis

    Visited February 2025

    Report as unsuitable

    Review titled Glebefields Surgery

    Replied on 03 March 2025

    Hello Mercedes, Thankyou for your review. Sadly the service you were seen by is not part of the actual GP Practice so I am unable to respond fully to the concerns you have raised. I have however, emailed the managers that are responsible for the Respiratory Hub and I am sure one of them will be in contact with you very soon.

    Report as unsuitable


  2. Review titled Registration

    Rated 3 stars out of 5

    by Anonymous - Posted on 18 April 2024

    I wanted to register with this gp surgery as i only live two minutes away. I checked the nhs website to find out which surgeries were accepting new patients and this surgery is on the nhs website as accepting new patients. Called in to collect my form and was told by the receptionist that they are not accepting any new patients when i asked why they are advertising on their website and the nhs website that they are she couldn't answer me. When i suggested that they remove it or change it to say they are not accepting new patients her response was they can't do that as they will accept new patients if they live with someone who is registered with them already! I know they have to request to close their books and i don't believe that they have. I will try to register again and if i am refused again i will be taking it further.

    Visited April 2024

    Report as unsuitable

    Review titled Glebefields Surgery

    Replied on 22 April 2024

    Hello, thankyou for your message, sadly as you have posted anonymously I am unable to comment directly - If you would like to contact me at the surgery we can arrange an appropriate time to have a discussion in regards to registering with the surgery. Please call the main desk during our less busy times (between 11-3 if possible) and I would be more than happy to arrange a mutually convenient time to discuss this with you. Joanne Steventon Practice Manager

    Report as unsuitable


  3. Review titled Female security guard is outstanding

    Rated 5 stars out of 5

    by Claire Bailey - Posted on 18 May 2023

    I brought my mother for her MRI scan, with very reduced movements so couldn’t walk far, taxi dropped us off by main doors but was out of hours for the surgery so main doors was closed, the female security guard noticed us and came out to see if we was ok, the weather was so bad it was when we had the torrential rain, she let us inside, and helped walk mom to the MRI unit, she made sure we was warm enough while we was waiting around and had a lovely conversation with us, MRI said we couldn’t go inside as they had another patient so the female officer took us back inside and kept us company until we was allowed in, after we finished the female officer met us and walked us back to our taxi in the rain and made sure we got into the taxi safely. I have to say, this was the most exceptional service I have ever encountered from a security guard, the willing to go above and beyond and made us feel important, she deserves recognition. Thank you once again to your security guard for helping us when we needed it. Will definitely recommend this surgery especially if the female security guard is there, she will make your day, so selfless xx

    Visited April 2023

    Report as unsuitable

    Review titled Glebefields Surgery

    Replied on 22 April 2024

    Thankyou for your message - I will ensure that your kind words and thanks are passed to the lady in question and also to the manager for the service

    Report as unsuitable