Glebefields Surgery
St. Marks Road, Tipton, DY4 0SNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Registration
Rated 3 stars out of 5
by Anonymous - Posted on 18 April 2024
I wanted to register with this gp surgery as i only live two minutes away. I checked the nhs website to find out which surgeries were accepting new patients and this surgery is on the nhs website as accepting new patients. Called in to collect my form and was told by the receptionist that they are not accepting any new patients when i asked why they are advertising on their website and the nhs website that they are she couldn't answer me. When i suggested that they remove it or change it to say they are not accepting new patients her response was they can't do that as they will accept new patients if they live with someone who is registered with them already! I know they have to request to close their books and i don't believe that they have. I will try to register again and if i am refused again i will be taking it further.
Visited April 2024
Review titled Glebefields Surgery
Replied on 22 April 2024
Hello, thankyou for your message, sadly as you have posted anonymously I am unable to comment directly - If you would like to contact me at the surgery we can arrange an appropriate time to have a discussion in regards to registering with the surgery. Please call the main desk during our less busy times (between 11-3 if possible) and I would be more than happy to arrange a mutually convenient time to discuss this with you. Joanne Steventon Practice Manager
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Review titled Female security guard is outstanding
Rated 5 stars out of 5
by Claire Bailey - Posted on 18 May 2023
I brought my mother for her MRI scan, with very reduced movements so couldn’t walk far, taxi dropped us off by main doors but was out of hours for the surgery so main doors was closed, the female security guard noticed us and came out to see if we was ok, the weather was so bad it was when we had the torrential rain, she let us inside, and helped walk mom to the MRI unit, she made sure we was warm enough while we was waiting around and had a lovely conversation with us, MRI said we couldn’t go inside as they had another patient so the female officer took us back inside and kept us company until we was allowed in, after we finished the female officer met us and walked us back to our taxi in the rain and made sure we got into the taxi safely. I have to say, this was the most exceptional service I have ever encountered from a security guard, the willing to go above and beyond and made us feel important, she deserves recognition. Thank you once again to your security guard for helping us when we needed it. Will definitely recommend this surgery especially if the female security guard is there, she will make your day, so selfless xx
Visited April 2023
Review titled Glebefields Surgery
Replied on 22 April 2024
Thankyou for your message - I will ensure that your kind words and thanks are passed to the lady in question and also to the manager for the service
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Review titled Best practice around
Rated 5 stars out of 5
by Tracey - Posted on 07 January 2023
I telephoned in the morning and before 10 am the doctor called me back and said I could go right down to be seen I was examined and given medication without any problems what more can you ask for the service that you get you wouldn’t get any better if was paying private Well done yo all the staff your doing a fantastic job
Visited January 2023
Review titled Glebefields Surgery
Replied on 22 April 2024
Hello, thankyou for your lovely words, the staff have been advised of the message you have left. It nice to know you are appreciative of the work we do.
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Review titled excellent surgery
Rated 5 stars out of 5
by Karon Bunce - Posted on 07 December 2022
whenever you need to speak to a GP reception staff are always helpful. GP will ring back on the same day and if necessary you will be given an appointment. I can't fault the service I receive from this practice
Visited November 2022
Review titled Glebefields Surgery
Replied on 22 April 2024
Thankyou for you kind words which we have shared with the team, its nice to know the service is working well for patients