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Glenlea Surgery

703 Leeds & Bradford Road, Stanningley, Leeds, West Yorkshire, LS28 6PE

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Glenlea Surgery.


Reviews

Displaying 11 to 20 of 67

  1. Review titled Routine Smear Test

    Rated 5 stars out of 5

    by Sarah-Louise King - Posted on 05 April 2024

    A lovely warm welcome, the nurse explained and went through the routine questions with me. Following she gave a full and precise explanation of the procedure. Afterwards she informed of the timescale for my results and how these would be sent to me and what the follow up would entail if required. She completely made me feel at ease having personally had problems in the past and also a family history of cervical cancer. For a procedure I find extremely stressful and get anxious about, the nurse showed both compassion and empathy. Thank you to her for her care and understanding.

    Visited April 2024

    Report as unsuitable

    Review titled Glenlea Surgery

    Replied on 11 April 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  2. Review titled Painless, dignified Smear!

    Rated 5 stars out of 5

    by Christie smith - Posted on 09 April 2024

    The nurse L was fantastic. She turned one of the most embarrassing intervention into dignified experinece . It is very important to make Smear tests and having a good experience is paramount. Thank you for explaining and informing me of the process and ensuring I was OK . Thank you

    Visited April 2024

    Report as unsuitable

    Review titled Glenlea Surgery

    Replied on 11 April 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  3. Review titled Tentative

    Rated 5 stars out of 5

    by Anonymous - Posted on 29 April 2024

    The nurse I saw was lovely. As a disabled person she was very patient and was very reassuring. Procedure wasn’t one a female looks forward to. A necessary but needs to be done.

    Visited April 2024

    Report as unsuitable

    Review titled Glenlea Surgery

    Replied on 09 May 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence

    Report as unsuitable


  4. Review titled Very helpful

    Rated 5 stars out of 5

    by Anonymous - Posted on 19 March 2024

    Been speaking with the gp pharmacy technician,very helpful indeed and couldn’t do enough to try help me

    Visited March 2024

    Report as unsuitable

    Review titled Glenlea Surgery

    Replied on 11 April 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  5. Review titled Great patient care

    Rated 5 stars out of 5

    by Charlotte Fisher - Posted on 28 March 2024

    Great, prompt and caring response to my query. I was told I’d receive a call back regarding my issues and I did shortly after to have my query resolved! Lovely reception team, always happy to help!

    Visited March 2024

    Report as unsuitable

    Review titled Glenlea Surgery

    Replied on 11 April 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  6. Review titled Excellent practice

    Rated 5 stars out of 5

    by BRENDA HARRISON - Posted on 27 March 2024

    I had a query about my repeat prescription, I spoke to the receptionist who answered the phone, she was most helpful. Thankyou so much appreciated

    Visited March 2024

    Report as unsuitable

    Review titled Glenlea Surgery

    Replied on 11 April 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  7. Review titled Good practice

    Rated 4 stars out of 5

    by Paul - Posted on 22 March 2024

    Staff friendly and helpful.Appointment on time.Received good advice and encoragementfrom diabetic nurse.

    Visited March 2024

    Report as unsuitable

    Review titled Glenlea Surgery

    Replied on 11 April 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  8. Review titled Excellent reaction to complaint

    Rated 5 stars out of 5

    by David Edlin - Posted on 22 March 2024

    The team leader took a keen interest in my complaint and ‘owned’ it from the off. I was relieved to have her on my side Thanks

    Visited March 2024

    Report as unsuitable

    Review titled Glenlea Surgery

    Replied on 11 April 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  9. Review titled Good experience

    Rated 5 stars out of 5

    by Anonymous - Posted on 18 March 2024

    Had smear test done by Nurse. The nurse was friendly, professional and explained everything in a clear and understandable way.

    Visited March 2024

    Report as unsuitable

    Review titled Glenlea Surgery

    Replied on 18 March 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  10. Review titled Very good experience

    Rated 5 stars out of 5

    by Anonymous - Posted on 16 February 2024

    Had an appt for cervical screening which can be very daunting,I was made to feel very at ease and felt very relaxed and calm during the appt which was due to the very pleasant manner of the practitioner who did the appointment,everything was explained perfectly during the appointment.

    Visited February 2024

    Report as unsuitable

    Review titled Glenlea Surgery

    Replied on 18 March 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable