Glenlyn Medical Centre
115 Molesey Park Road, East Molesey, Surrey, KT8 0JXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Highly skilled Nurse with Phlebotomy
Rated 5 stars out of 5
by Anonymous - Posted on 20 December 2024
The Nurse who took my blood sample was very professional, caring and is very highly skilled in taking blood samples without causing discomfort or pain to the patient. This has been the first time I have had a blood sample taken with only one attempt and without pain. I wish to have my blood samples taken by the same Nurse in future. Today has been my first time to come out without sustaining multiple puncture wounds due to failed attempts to draw blood in many years.
Visited December 2024
Review titled Glenlyn Medical Centre
Replied on 02 January 2025
Thank you for your feedback. We are grateful for all feedback received and will pass your comments to the team.
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Review titled Amazing Doctors and staff
Rated 5 stars out of 5
by Darren Clayton - Posted on 17 December 2024
I would like to thank all the Doctors and staff at Giggs Hill surgery for helping me. I had severe breathing problems and collapsed. Everybody involved acted fast help in every way possible and called an ambulance. If these amazing people didn’t realise what was happening the situation would have been a lot worse for me . Thank you
Visited December 2024
Review titled Glenlyn Medical Centre
Replied on 02 January 2025
Thank you for your feedback. We are grateful for all feedback received and will pass your comments to the team.
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Review titled Very helpful telephone consultation
by Carol Parker - Posted on 14 November 2024
I had three questions about medication and these were all dealt with very satisfactorily. The doctor was very helpful and understanding
Visited November 2024
Glenlyn Medical Centre has not yet replied.
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Review titled Approachable doctor
by Anonymous - Posted on 21 November 2024
Friendly ,thorough, helpful and informative following recent telephone consultation. Medication prescribed and hospital letter from June 2024 printed for my convenience
Visited November 2024
Glenlyn Medical Centre has not yet replied.
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Review titled Communication
Rated 1 star out of 5
by Anonymous - Posted on 07 November 2024
I asked for a prescription and didn’t hear anything. Eventually found the response was provided in the NHS App – good job I had a look otherwise I would never have known that it had been approved!
Visited November 2024
Glenlyn Medical Centre has not yet replied.
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Review titled Good practice
by Anonymous - Posted on 16 November 2024
Managed to get an appt. Quite quickly. Although I asked for a nurse was seen by a doctor. Who was very understanding and took time to listen. Ordered me medication and said to contact surgery after a week taking meds.
Visited November 2024
Glenlyn Medical Centre has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 20 November 2024
When I contacted the practice with my problem, they gave me an appointment to see me , listened to the problems ,examined me, and diagnosis was made. Treatment was given for 2 weeks to treat the infection. Follow up visit showed the clearance of infection and discharged. Thanks for the prompt response and treatment.
Visited November 2024
Review titled Glenlyn Medical Centre
Replied on 05 December 2024
Thank you for your feedback. We are grateful for all feedback received and will pass your comments to the team.
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Review titled Supportive and reassuring
by emily hayward - Posted on 15 November 2024
The doctor I saw put me at ease and listened to me and organised the test I requested. It took effort to make the appointment quickly but that was due to the booking system
Visited November 2024
Glenlyn Medical Centre has not yet replied.
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Review titled Scam practice
Rated 1 star out of 5
by Anonymous - Posted on 05 November 2024
Had requested GP appointment on 3 occasions for various ailments in 2024 via online and phone. All were ignored and never contact back with an appointment. They are ignored. Impossible to get to see a GP. Last year when I managed to get one when you get to the surgery, it is completely empty and desolate. They are not as overworked as they claim. Needs reporting to CQC.
Visited October 2024
Glenlyn Medical Centre has not yet replied.
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Review titled Poor communication
Rated 2 stars out of 5
by Anonymous - Posted on 28 October 2024
I’m shocked at the lack of communication skills at this practice. I was due for a particular blood test to be performed but to my dismay the blood test wasn’t ordered!! It was only because I asked if it was requested that the phlebotomist agreed to add it on- despite this the test hasnt been organised so it was a complete waste of time. It is hard enough to get an appointment at the best of times-this is not a good use of nhs resources and leaves me with no confidence in the staff at the practice.
Visited October 2024
Glenlyn Medical Centre has not yet replied.