Glenroyd Medical Centre
164 Whitegate Drive, Blackpool, Lancashire, FY3 9HFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor
Rated 2 stars out of 5
by Anonymous - Posted on 21 May 2024
Misdiagnosed at several appointments, even though I disagreed with the GP. Each time sent for a different test. Test results went missing, I was told by reception 'they don't chase them if they don't come back, they wait for patients to contact them' after waiting 6 weeks for results I was informed would be 10 days. Cant make appointments at convenient times easily- all done via an app, then you are told the phone, then they tell you use the app. Every appointment in the last 12 months they are running a minimum of 30 mins behind. Car parking at both health centres is never available. After using my local pharmacy for a blood pressure test I was scolded and told I am to come to the GP first as the pharmacy ' do not do it properly'. They were very unhelpful when my daughter had feeding issues, I had to pay to be seen privately - and then it was very difficult for them to prescribe the appropriate special milk 'due to the cost'. This was after her faltering growth was missed. I would not recommend this surgery. If you can see an experienced GP partner you are well looked after, but anything else forget it. Don't even bother trying to arrange your child's vaccinations for a day that fits with you- its impossible!
Visited May 2024
Glenroyd Medical Centre has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 September 2023
No trouble making appointment, 3rd in queue on phone, less than 5 minutes and appointment made for following week. Seen a few minutes earlier than appointment time. Treated with kindness and respect at all times and felt listened to.
Visited August 2023
Review titled Glenroyd Medical Centre
Replied on 22 December 2023
Dear Patient Thank you for your feedback. We are glad to hear you had a positive experience, from 27th December we will stat using Patchs software, which should provide further ease of access our service. Thank you Glenroyd Medical