GOODCARE PRACTICE
Grand Union Village Health Centre, Taywood Road, Northolt, Middlesex, UB5 6WLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disgusting pm behaviour!!! Avoid this place.
Rated 2 stars out of 5
by David M. - Posted on 01 August 2024
This morning I went to the pharmacy to collect my medication. As I patient what I've witnessed was beyond disgusting. The manager was so rude and arrogant towards the front desk lady at the reception(the lady with the red hair). She did not even care that the ground floor is full of patients and that they can observe all this. I am still in a shock. She needs to learn some manners. They don't look after their staff. Imagine how much they care for us!!!
Visited August 2024
GOODCARE PRACTICE has not yet replied.
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Review titled This should be named PA and not GP surgery
Rated 1 star out of 5
by Anju - Posted on 27 July 2024
I have no words to describe how careless this surgery is. I had a horrible experience so does my whole family. All the nice and caring people who have worked here are now gone. I was seeing Dr nr she is no there anymore. I started seeing Dr ai and I was told she has also left. I was viewing their website and was happy to see Dr pn's name. I called the surgery the next morning and they said he is no longer here. Why are you lying to people and keep Drs name on your official website knowing that they don't work at you surgery anymore. Every time you call they book you wat a PA. This is a pure example of the careless surgery . Whoever runs this surgery care about money and no patients and their health.
Visited July 2024
GOODCARE PRACTICE has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Patricia mccormick - Posted on 20 July 2024
Had an appointment with the nurse yesterday 19/07/24, from the get go, it was a lovely experience, the young receptionist was happy and helpful, then meeting the nurse and going through my test, the whole experience was wonderful. Thank you to all.
Visited July 2024
GOODCARE PRACTICE has not yet replied.
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Review titled Professional staff
Rated 5 stars out of 5
by Gurpreet Singh - Posted on 28 May 2024
I recently visited the GP Surgery and had a fantastic experience. The staff were exceptionally friendly and professional, making me feel at ease from the moment I arrived. Highly recommend!
Visited May 2024
GOODCARE PRACTICE has not yet replied.
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Review titled Prescribing Practitioner
Rated 4 stars out of 5
by Christine - Posted on 11 May 2024
Consultation with the younger female practitioner and it was great, she’s kind, helpful and empathetic. Such a breath of fresh air!
Visited May 2024
GOODCARE PRACTICE has not yet replied.
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Review titled Friendly Quick Efficient
Rated 5 stars out of 5
by Nancy Man - Posted on 20 May 2024
My asthma doctor was helpful and friendly My ECG nurse and BP nurse were both kind and very efficient
Visited May 2024
GOODCARE PRACTICE has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 May 2024
GP surgery is a team of professional and friendly staff. I never had any problem. My only concern is the booking the urgent appointment. Usually, it take around 30 to 40 minutes of hold before any staff member answer. This telephone appointment booking need to improve.
Visited May 2024
GOODCARE PRACTICE has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Rita eid - Posted on 23 May 2024
I like when they call me to remind me with any text I have to do for a better health,And also following my situation taking my medication in a proper way,With as making appointments to check my health setuation .
Visited May 2024
GOODCARE PRACTICE has not yet replied.
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Review titled Great doctor
Rated 3 stars out of 5
by Zayn Mohamed - Posted on 24 April 2024
The doctor who saw my son was absolutely lovely, she took her time, made eye contact and actually checked my son thoroughly. I was very satisfied as she seemed to care which was nice for a change.
Visited April 2024
GOODCARE PRACTICE has not yet replied.
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Review titled The Dr that I saw today
Rated 4 stars out of 5
by Rhiannon - Posted on 16 April 2024
I saw a lovely Dr today for myself and last week for my daughter and she is lovely. She is a breath of fresh air to the surgery that, in my opinion, has gone downhill rapidly for quite some time now. They need more like her. She cares about what you say and listens intently and does not fob you off. She seems knowledgeable and if she didn’t know or was unsure on something she went and asked another doctor. Nothing felt too big for her today and I actually felt like a patient and that my Dr had genuine concern for my health (and my daughters previously) - I cannot say that for the rest of the practice as my previous experiences apart from my most recent two with this Dr have been appalling (drs and reception staff are quite frankly a joke and haven’t been giving their best for a while). Most time you’re left talking to Drs who don’t care and are quite rude. Goodcare practice needs more workers like this Dr who genuinely seem passionate about their job and are patient led. Thank you. I hope this gets back to you as the NHS needs tons more of you for our GP surgeries to improve.
Visited April 2024
GOODCARE PRACTICE has not yet replied.