Goodman's Field Health Centre
11 Stable Walk, London, E1 8ZFContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Goodman's Field Health Centre.
Reviews
-
Review titled Brilliant service
Rated 5 stars out of 5
by Anonymous - Posted on 22 December 2022
I turned up at 3pm trying to get an appointment for my baby who had a temperature and had been coughing for a while. The receptionist was fab and gave us an out of hours appt to see the PA an hour later. The PA diagnosed tonsillitis and we got it sorted with antibiotics. He also advised us (and tested us!) on warning signs e.g. Breathing problems. This was right before the strep A thing was in the news, and we now realise they took it extra seriously because of that (at the time, we thought it was just a regular flu). Anyway, we've had several appts for the baby here and they always do their best to find an appt. If you cant see the GP but they offer the PA (physician associate), accept it! Hes brilliant and will carry out the same examinations as a doctor, and you actually get a slightly longer appointment. Thank you!
Visited November 2022
Review titled Goodman's Field Health Centre
Replied on 13 October 2023
Dear patient, We are so pleased to read your amazing review about our GP Practice and staff! Experiences like yours’ is what we aim for, your review does reflect that the hard work of our staff really pay off. Thank you
-
Review titled Extremely bad experience
Rated 1 star out of 5
by Anonymous - Posted on 25 November 2022
I have been dealt with nice and good doctors. But it’s really very hard or seems impossible to get appointments with the doctors. Always given appointments with the incompetent nurses who didn’t even know about the issues. And shamelessly says I have heard this problem for the first time in my practice years. That was shocking to me.and the other one told me on phone that she is referring me to something and when I ask receptionist about the referral there was nothing in the record this practitioner nurse is so rude and show such a bad behavior that I don’t want to even see these nurses again in this practice. Overall receptionist and doctors are good. This practice need to change their nursing staff. Another problem is getting appointments is such a bad experience that don’t want to do it . I have left this practice hopefully other one will help me .
Visited November 2022
Review titled Goodman's Field Health Centre
Replied on 13 October 2023
Dear patient, We apologise that you felt you had a negative experience contacting our surgery and consulting with our staff. We are sorry to hear that you have decided to leave the surgery. Since your review, we have hired a diverse range of staff, both clinical and admin to ensure we can meet the demand for appointments. We would love for you re-register with our surgery, if this is something you would like to do please contact our surgery. Thank you
-
Review titled Dinosaur aged appointment system
Rated 1 star out of 5
by Anonymous - Posted on 03 October 2022
Been trying to book an appointment with the GP for over a week, each time I get told that they don't have any appointment as they run out of space for the day, asked if they had any availability in the next few days but told that they can only see availability for that day only and can't book anything in the future as their GP appointment diaries doesn't have the feature. Since when are diaries restricted to only one day viewing?. I have been calling from 8am and after waiting for on average 30mins for them to answer (the music on hold needs to change) they always say the same thing, that they have had a high demand for the GP today and dont have any appointments left. Can somebody tell me what's wrong with having a two weeks appointment dairy system? You have staff rotas so will know when GPs are scheduled to work etc. Also since privatisation of some GP surgeries in Tower Hamlets it seems we've lost the element of care when giving out GP services.
Visited September 2022
Review titled Goodman's Field Health Centre
Replied on 13 October 2023
Dear patient, We thank you for your feedback and appreciate that you have taken time to leave a review. Following the feedback from patients, we have implemented an advance appointment booking system where patients can book appointments 48 hours and 2 weeks in advance, subject to availability. We continue to make changes based on patient feedback. Thank you