Goodman's Field Health Centre
11 Stable Walk, London, E1 8ZFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Zey - Posted on 26 July 2023
One of the best practices in London. The lady at reception as well as the lady who took my blood were so professional and yet caring. Thank you.
Visited July 2023
Review titled Goodman's Field Health Centre
Replied on 13 October 2023
Hi Zey, we really value your words and we will relay your lovely feedback to our staff! We value our patients and are pleased that you felt your experience was so positive! Both our admin and clinical staff are trained to an exceptional standard so that our patients leave feeling as cared for as you did.
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Review titled Improved practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 June 2023
At this moment the surgery in general is in my opinion providing the best services me and my family have been receiving I would especially thank the reception staff whom deserve a lot of praise as unfair reviews often get highlighted is wrong staff at reception and GP including all clinicians working very hard I’m a very demanding area
Visited June 2023
Review titled Goodman's Field Health Centre
Replied on 13 October 2023
Thank you so much for your lovely review, our staff work hard to ensure that patients leave feeling satisfied and positive about their experience. We are happy this has been the case for you and hope all you future experiences continue to reflect the same.
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Review titled Impossible to get an appointment
Rated 1 star out of 5
by Daniel Vazquez - Posted on 20 June 2023
When we were first added to this practice, we quickly learnt that if you wanted an appointment, you had to phone at exactly 8am, wait in a queue for half an hour, and you would probably get an appointment on the day. If you phoned at 8.05, however, you would almost certainly not get an appointment. That was bad enough, but nowadays when you phone at 8am, you don't get through. At first I thought this might be an occassional occurence, but this is now the fourth or fifth time I've phoned at exactly 8am and not even been able to join the queue. So I phoned at 10am, got put into a queue, and selected the callback option. At almost 1pm, I still hadn't got a callback, and so I phoned again. After waiting for 20 minutes, I finally spoke to somebody who, of course, couldn't give me an appointment on the day. Instead, they gave me an appointment in five days time. Which is better than nothing, I suppose, but it means I'm thinking of going to A&E, overburdening my already overburdened local hospital.
Visited June 2023
Review titled Goodman's Field Health Centre
Replied on 13 October 2023
Dear patient, Thank you for your review, we value your feedback and aim to do our best to improve our services. Since your review we have also hired more admin and clinical staff to meet the demand of both calls and appointments. We would also like to remind you that we offer online consultation on Dr iQ. It has many pathways and a lot of our patients find it an easier option to consult with a clinician.