Gordon House Surgery
Mattock Lane Health Ctr, 78 Mattock Lane, West Ealing, London, Greater London, W13 9NZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent care
Rated 5 stars out of 5
by Moira Babary - Posted on 28 October 2023
The care I've received has always been excellent and timely. It was great to get the flu vaccinations so early in the season. My recent experience of a telephone appointment was very good and addressed my questions.
Visited September 2023
Gordon House Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Mary Ann - Posted on 03 September 2023
We have been with this practice for a year now and I must say that this is so far the best Gp practice I have come across since moving to the Uk 16 years ago! The receptionists are very efficient, professional, friendly and helpful. They are very well trained and they always do their best to give an appointment especially when it's urgent. The medical staff who cared for us have all been extremely professional, efficient, kind, caring, polite and they listen to our concerns. They show compassion and empathy which makes us feel very safe and very well cared for. All our appointments with Gordon House Surgery have always been positive. They keep us informed and always sends Sms reminders about upcoming appointments. Thank you!
Visited August 2023
Gordon House Surgery has not yet replied.
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Review titled Great practice
Rated 4 stars out of 5
by Edward V. Wildsmith - Posted on 27 October 2023
Too much digital for an 86 year old - Phone calls instead of face to face - too much comes in text messages - formerly I had at least 2 reviews a year face to face with my named Doctor - I've not seen him now since before COVID - post Covid things are a little different.
Visited June 2023
Gordon House Surgery has not yet replied.