Gosford Hill Medical Centre
167 Oxford Road, Gosford, Kidlington, Oxfordshire, OX5 2NSContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Gosford Hill Medical Centre.
Reviews
-
Review titled Hello, anyone there?
Rated 1 star out of 5
by Anonymous - Posted on 20 September 2024
Terrible. Called yesterday on behalf of my baby, reception take a history and say the doctor will call me back. Later that evening they callback, say they don’t need to see baby and say an antibiotic has been sent to the pharmacy (no further details given than this). Go to the pharmacy twice and nothing. Callback today, they initially say they have no record of the two previous phone calls, put me on the doctors call list again, it’s now closed and no call back. 2 days of chasing for treatment for a 1 year old and clearly very unreliable. Now she has to wait until Monday for treatment due to their incompetence.
Visited September 2024
Review titled Gosford Hill Medical Centre
Replied on 21 September 2024
Dear Patient We are very sorry that you are unhappy with the service provided by the practice. We would appreciate if you could contact the practice so that we can address the issues that you have raised in your comments in line with our complaints procedure.
-
Review titled Medical care without medical care
Rated 5 stars out of 5
by Anonymous - Posted on 13 August 2024
My son came to the doctor about an abscess (furuncle) on his buttock on Monday. They refused to examine him. On Tuesday, when the abscess burst, he came back again. They did not examine him in the morning, they wrote down his complaints. They called back and invited him for an examination after lunch. The open abscess, from which pus was oozing, was not treated, they did not apply a bandage. In fact, they did not provide medical care. Abscesses can be in unexpected places and it is the doctor's duty to provide medical care to the patient.
Visited August 2024
Review titled Gosford Hill Medical Centre
Replied on 14 August 2024
Dear Anonymous We are very sorry you are not happy with the care and service provided by our practice. We would appreciate if you contact the practice directly so that we can investigate your complaint and respond. If your son is an adult you will require his consent to submit a complaint on his behalf Thank you
-
Review titled Great care and treatment
Rated 5 stars out of 5
by Brendan Bodger - Posted on 07 June 2024
I attended an appointment at short notice, xrays were arranged as was physiotherapy. I was also given a pain killing injection prior to my holiday. This was carried out seemlessly by the practitioners! They were wonderful dealing with me.
Visited June 2024
Gosford Hill Medical Centre has not yet replied.
-
Review titled Excellent service.
Rated 5 stars out of 5
by Peter Talboys - Posted on 22 May 2024
My contact with Gosford Hill over the last 24 hours has been brilliant. Both Doctor and nursing staff have put my mind at rest . They were excellent.
Visited May 2024
Review titled Gosford Hill Medical Centre
Replied on 23 May 2024
Thank you for taking the time to post this review it is much appreciated. We will ensure that the team are made aware of the positive feedback. Thank you!
-
Review titled Above and Beyond
Rated 5 stars out of 5
by Anonymous - Posted on 21 March 2024
I have needed treatment for various matters but particularly for orthopaedic operations resulting from a very active sporting career. Despite the Covid restrictions when I deliberately stood back to allow the Health Service to look after others in more urgent need there was very little delay after that despite the media promulgating "delays" I suffered none of this. The referrals to the specialists were prompt and very efficient. In fact in 2022 I had to have two operations and the only delay was the need to have a suitable recovery period between the two. Recently other matters have arisen. When attending to order a repeat prescription on Monday I asked if I might make an appointment to see a specific doctor at some time in the future. The very polite receptionist said that she would ask the doctor. The next morning (early) there was a message for me to call back as the doctor could see me tomorrow.I duly made the appointment for Wednesday afternoon. This was conducted in a very sympathetic and efficient manner with all issues addressed. A blood sample was required and I was given a piece of paper to hand to reception.After suitable jokes about the mode of communication the very polite receptionist informed me that there was a cancellation vacancy at 10-25 am the following morning. So here I am back home having given a blood sample taken by a very efficient and very pleasant nurse. The experience of this week simply mirrors that which I and my family have experienced throughout our involvement with the practice-in no particular order friendly, polite and efficient. So when you hear or see criticisms on the news,in the written news media and on line about delays etc. tell them of this!
Visited March 2024
Review titled Gosford Hill Medical Centre
Replied on 21 March 2024
Dear Patient Many thanks for posting your experience of our services. It is much appreciated. Sally Mackie Practice Manager
-
Review titled A very sympathetic approach
Rated 5 stars out of 5
by Anonymous - Posted on 16 March 2024
I visited for an injection in my arthritic knee. The doctor was extremely sympathetic and approachable. I had rung only a week before the appointment. The procedure was very quickly and skilfully done. I discussed one or two other things with the doctor and my knee is improving by the day Altogether I was very happy with the care and attention that was given to my problem
Visited March 2024
Review titled Gosford Hill Medical Centre
Replied on 18 March 2024
Thank you very much for sparing the time to post a review. It is much appreciated. We will ensure that the team are made aware of this.
-
Review titled The Best Decision
Rated 5 stars out of 5
by Anonymous - Posted on 03 February 2023
I was with my previous practice for 60 years and it took a great deal of thought to move. How very luckly I am that I chose Gosford Health Centre. I have received nothing but kindness and help since I joined, all staff are available all the time and take such an interest in my wellbeing. Medication is being carefully reviewed and I am talked through every step, kindly and supportively. I thank every single one at the Centre from Reception and Nurses, through to Doctors for their help, consideration and care.
Visited February 2023
Gosford Hill Medical Centre has not yet replied.