GP Direct
3-7 Welbeck Road, Harrow, Middlesex, HA2 0RQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Worst GP ever
Rated 1 star out of 5
by Anonymous - Posted on 20 November 2023
I had a phone medical appointment to order my prescriptions as I need medication daily. The doctor never sent the order to the pharmacy. I booked a new face-to-face appointment, and the doctor only sent the prescription for one of my medicines. I had to call them several times until they sent the other one, but they only gave me pills for a month. As advised by the pharmacist, I had to call the GP again to request the doctor to edit and resend the prescription to provide me with medicines for three months. They told me they will pass it to the doctor, but they didn’t do. Finally, they refused to do so, even if they could, and asked me to call back in December. This means I will have to pay double for my treatment as I will need to pay again for my medicines.
Visited November 2023
GP Direct has not yet replied.
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Review titled Excellent and highly recommended GP
Rated 5 stars out of 5
by Itab - Posted on 16 December 2023
best professional and kind doctors ever. It's a shame you don't allow us to mention names here. very professional, accurate doctors, generous offers interpreters, never cheap in referrals or tests. when I count my blessings, I count them twice. I have been their patient for more than 7 years now, after covid I developed multiple health issues and disabilities, and needed so much health care, and being a refugee alone without a family made it more difficult but gp direct made it way easier for me, I felt like I have a family here, not only a gp. during the past 7 years, gp direct doctors have always treated me with respect, kindness, and a high level of professionalism. they are brilliant gps with high accuracy in diagnosis. most of my friends, neighbours and clients whom they live in north west have changed thier gps and moved to gp direct after they saw the level of health care I have been receiving, and I can proudly say they are all very satisfied patients now. before getting sick, I was working as an interpreter, I translated in various hospitals and gps across the uk, so I can easily distinguish the brilliant gps. unfortunately, after covid, we lost many of our brilliant gps, but we are lucky to still have gp direct. I hope they will always keep the great job they have been doing since 2002, and I believe gp direct must be prised by the nhs for the amazing and unique work they do.
Visited May 2023
GP Direct has not yet replied.
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Review titled Shameful practice
Rated 1 star out of 5
by Anonymous - Posted on 01 June 2023
When my hospital specialist write a letter to the GP prescribing me new medication the GP never reads the letter so every single time I have to phone up to ask them to do it and this takes up hours becasue you have to wait on hold for up to 1 hour each time and sometimes the reception answers and then hangs up on you so you have to start again. Even if you try and do it on patches it’s like tossing a coin. Sometimes they do it but sometimes they don’t and you still have to phone them up again. Why can’t they just do their jobs and read the letters? I will be changing to a better practice
Visited April 2023
GP Direct has not yet replied.