GP Pathfinder Clinics
1B Wyld Way, Wembley, Middlesex, HA9 6PWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice and good communication
Rated 5 stars out of 5
by Paolo - Posted on 06 August 2024
I have to say I’m impressed with the new way of getting in touch and booking appointments with my clinic, the staff answered my message within literally seconds after sending it. And managed to get an appointment straight away. Very good experience overall
Visited August 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Great service
Rated 4 stars out of 5
by Didier - Posted on 12 August 2024
I used the WhatsApp service in order to get through with a prescription and 10 seconds later I was told that it was done and I could collect my prescription in 24 hours.
Visited August 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Good response time “online”.
Rated 4 stars out of 5
by Amirali - Posted on 12 August 2024
They were very helpful and fast online (on Whatsapp). I tried calling them to no avail, but chatting took around 5 minutes and I got help and a new appointment.
Visited August 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Very Helpful
Rated 5 stars out of 5
by Andrew Amoah - Posted on 11 July 2024
The agent on the text messages was really helpful in changing my contact details. Thank you so much for the assistance.
Visited July 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Quick replies
Rated 4 stars out of 5
by Paolo - Posted on 11 July 2024
I really needed to speak to someone over the phone as I could explain my situation better so they booked immediately a phone appointment so I could request a sick note as well so I’m satisfied thank you
Visited July 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Happy with WhatsApp chat assistance
Rated 4 stars out of 5
by Nimisha - Posted on 31 July 2024
I had an appointment with doctor but I couldn’t reach on time due to traffic. So I contacted on WhatsApp whoever is behind the WhatsApp chat assistance I can’t mention the name. Was very polite and helpful and instantly replied solved my problem by booking another appointment for very next day. Whereas the calling assistance the online consultation form and normal text service was very poor. One of the assistant said she can’t even see my today’s appointment. I was disappointed with the calling assistance service as I have to wait for so long have to try 3-4 times then only I can get chance to talk to them. Just wanna request to improve calling service.
Visited July 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Whatsapp chat
Rated 5 stars out of 5
by Cătălina Lefter - Posted on 01 July 2024
I used whatsapp for sorting out a problem. That was really quick. I recommend that option. Thank you for your help
Visited July 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Awful, impossible to get an appointment
by Anonymous - Posted on 07 June 2024
Been trying for 3 weeks to get an appointment to discuss MRI results. Clinician called me unexpectedly so I missed the call, no way to call back. Their texting service which supposedly is 'monitored by the reception team' is an automated service that just sends you over and over again the same link to a webpage that asks you the same dozens of questions as if you were a first-time site visitor, no matter your text message. I'm ready to give up. I also got a letter asking me to book a routine gyno appt but of course I can't do that either because I'm sent to the same webpage asking me to describe my symptoms when it's a routine appt so there aren't any! I either have to make things up and wait till someone calls so I can talk to a human, or email...but of course that's a 'no reply' email too. Hopeless!
Visited June 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Very good
Rated 5 stars out of 5
by Ali abucar - Posted on 05 July 2024
Good service from the GP from the doctors to the nurses and the reception. They helped me feel very comfortable and were quick to get to me. Overall the GP was very good.
Visited June 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Appointments made easy
Rated 4 stars out of 5
by Anonymous - Posted on 08 May 2024
I had not been to a doctor in a long time, but started having problems a couple months ago while I was away. I ended up in the hospital in Italy! I thought it would be really difficult to get a face to face appointment with a doctor, but it was actually really easy, and the person I communicated with was extraordinarily helpful and understanding. I commend the professionalism and expediency of this individual. Thank you for making life a bit easier in a stressful situation.
Visited May 2024
GP Pathfinder Clinics has not yet replied.