Grafton Square Surgery
8B Grafton Square, London, Greater London, SW4 0DEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Usually good practice but lately focus on quotas.
Rated 2 stars out of 5
by Anonymous - Posted on 17 December 2023
I called at 3 pm the day before and was instructed to call again the next day at 8 am for a doctor appointment. However, when I called at 8 am, I was informed that my case wasn't urgent and that other people needed the available slot. I was advised to try again later the next day, and so on. Finally decided to pay for a private doctor instead.
Visited December 2023
Grafton Square Surgery has not yet replied.
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Review titled I felt heard and taken seriously
Rated 5 stars out of 5
by Anonymous - Posted on 25 July 2022
As someone who finds going to the doctor quite nerve-wracking, my first experience at Grafton Square has really restored my confidence. I felt the drive to understand my problem and the drive to fix it in a way that was convenient to me. I left feeling heard and like my problem was taken seriously, and I felt positive about finding a cause and treatment.
Visited July 2022
Review titled Grafton Square Surgery
Replied on 22 August 2022
Dear Patient, Thank you for taking the time to leave us such a wonderful review and your 5 star rating. Your positive feedback is highly appreciated and I will most definitely be sharing this with the entire team here at Grafton Square Surgery. Kind regards, Chetal Shah Operations Manager