Grange Street Surgery
2 Grange Street, St. Albans, Hertfordshire, AL3 5NFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent practice!
Rated 5 stars out of 5
by Margret Jarvis - Posted on 15 July 2024
I phoned about a bad reaction to antibiotics and I needed more Diabetic strips. Dr A sent the prescription to my pharmacy and sent 2 not one!! He had warned me that I may have a bad reacion to the Antibiotics I am having aad reaction and am so gre quickly used all my strips. I am so grateful.
Visited June 2024
Grange Street Surgery has not yet replied.
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Review titled An excellent practice
Rated 5 stars out of 5
by Amy - Posted on 17 June 2024
I've been wanting to give some feedback about Grange Street for some time. I only have great things to say about this practice. The receptionists are consistently warm and friendly, and I have never had a problem getting an appointment. I have been impressed by the new telephone booking system and appreciate the ability to keep my place in the queue and be called back so I don't have to wait on the phone. I was particularly impressed recently when I visited the practice for a blood test. I was seen by before my appointment time and left two minutes after I was scheduled to be seen, which was fantastic. My GP, Dr G is fantastic and has offered me lots of support over the years. My friends and family are amazed I'm under the care of a practice where I still feel as if I have a registered GP who knows me and I can go to for advice and support. During a recent consultation, I was thanked for coming in to discuss my issue, despite me feeling on the fence about whether I should have been there. It was incredibly validating to hear those kind words. I feel very lucky to be under the care of Grange Street and want to thank each and every person who works there for making it such a wonderful practice. You all really do a brilliant job.
Visited June 2024
Grange Street Surgery has not yet replied.
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Review titled Consistently excellent service
Rated 5 stars out of 5
by GMP - Posted on 23 November 2022
I have been very impressed in the past with this surgery but my experience on this occasion was particularly outstanding. I had an urgent appointment arranged for me the following morning. The Doctor I saw arranged for a Nurse to squeeze me in for an ECG while I was at the surgery and there was also a slot for me to have blood tests also while I was at the surgery. Following the ECG I was able to see the Doctor again to look at the results and she was able to reassure me that there was nothing to worry about but gave me some further advice and insisted on a review in a couple of weeks to look at the blood test results. Absolutely fantastic service and a wonderful supportive atmosphere and it seems an ethos shared thoughout the whole team. Five stars in my opinion!
Visited November 2022
Grange Street Surgery has not yet replied.