Grangewood Surgery
Chester Road, Shiney Row, Houghton Le Spring, Tyne And Wear, DH4 4RBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Opening Hours
Rated 2 stars out of 5
by Anonymous - Posted on 06 June 2024
I was extremely disappointed to arrive at the practice at 5.57pm on 6.6.24 to find that it was already closed and I could therefore not pick up the prescription that my Husband desperately needed. I appreciate that I was cutting it fine, which was as a result of unexpected traffic, but if the surgery and the chemist state that they are open until 6.00pm I expect them to stay open until that time. It’s disappointing that you do not do what you say you’re going to do.
Visited June 2024
Grangewood Surgery has not yet replied.
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Review titled Staff are very helpful
Rated 5 stars out of 5
by Anonymous - Posted on 05 February 2024
I will recommend theis surgery over and over. Reception Staff are extremely helpful in getting your appointments sorted or last minute prescription. I wanted an inhaler for my son as he was going on school trip and found out we ran out of inhaler, I panicked and rang the surgery at 17;30 this is out out the prescription hour and the lady was so nice , she reassured me advising me she will make it urgent so my son could have his inhaler for his trip. Thank you so much .
Visited February 2024
Grangewood Surgery has not yet replied.
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Review titled A very well managed practice
Rated 5 stars out of 5
by Mr&Mrs DT Davies - Posted on 27 September 2022
From the reception staff,HCAs Nurse Practioners and Doctors can we say how professional, efficient and caring they all are.The service my wife and I have had for the past twenty years has been exceptional,it is a shining example of a well managed practice
Visited September 2022
Review titled Grangewood Surgery
Replied on 04 October 2022
Dear Mr & Mrs Davies Thank you so much for taking the time to post your comments regarding the care you both have received at our surgery over the past twenty years. We always strive to provide the best possible care to our patients in a professional, efficient and caring manner and I am pleased we have achieved this with yourself and your wife. I will certainly pass on your comments to the whole team, as patient feedback is always appreciated. Many thanks Kind Regards Yours sincerely Vanessa Graham Practice Manager