Granville Medical Centre
4 Granville Road, Ilford, Essex, IG1 4JYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disappointing.
Rated 1 star out of 5
by Anonymous - Posted on 19 April 2023
You can’t get through to them at all, always in a queue and sometimes the line gets cut off just as you are the first one in queue. Its always we don’t have any appointments available so you will have to call back later and when we call back at the time given magically all appointments are taken and we are then told to call back the following morning at 8am and the same process starts again. It’s as if there is no concern or importance of patients at this GP surgery. Definitely leaving this surgery snd registering my family with a new surgery, one that values its patients and doesn’t have its patients questioning the system.
Visited April 2023
Granville Medical Centre has not yet replied.
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Review titled Good doctors but terrible receptionists
Rated 1 star out of 5
by Anonymous - Posted on 14 March 2023
Good doctors once we get to them. But the process to get to them is absolutely ridiculous. I am on the phone apparently next in the queue and been waiting for over an hour . On some occasions I am 2nd or 3rd in the waiting queue on the phone but waiting nearly 2 hours to get through and talk to the receptionist. Absolutely terrible. Once we get through after waiting nearly 2 hours, we are told they can not make us an appointment now and that we must either call at 2pm or go online .
Visited March 2023
Granville Medical Centre has not yet replied.
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Review titled Worse answering of phone experience ever.
Rated 1 star out of 5
by Jack Grant - Posted on 01 February 2023
Phoned surgery & was told I was 3rd in queue, after 1 hour I was 1st in queue after another hour of being 1st in queue I was cut off. Phone back & I'm 4th in queue. What joke they should get rid of their phones.
Visited January 2023
Granville Medical Centre has not yet replied.