Greengate Medical Centre
497 Barking Road, Plaistow, London, Greater London, E13 8PSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Pre-diabetic screening at Surgery
Rated 5 stars out of 5
by Anonymous - Posted on 19 March 2024
Professional service from the receptionist staff and from the Nurse on Duty Monday 18/03/2024 at 3.10pm. The Nurse was exceptional and gave me good advice.
Visited March 2024
Review titled Greengate Medical Centre
Replied on 03 May 2024
Dear Patient, Thank you for your feedback. The practice really appreciates all the positive feedback it encourages the staff further to perform even harder on a daily basis. We have informed the relevant staff members of the hard-work and appreciation. Kind regards Practice Manager
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Review titled Extremely poor service, unprofessional staff
Rated 2 stars out of 5
by Anonymous - Posted on 01 March 2023
I regret to inform you that my experience at Doctor's Surgery was nothing short of a nightmare. If I could give this place zero stars, I would. It is clear that the Doctors at this surgery have no idea what they are doing and should be struck off immediately. The Nurses are no better - instead of focusing on their job, they are more interested in probing personal questions about your family and marital life. This is not only unprofessional but downright invasive. I have serious doubts about the accuracy of the cervical smear test I received, and I am sure that I am not the only patient who feels this way. As if that wasn't enough, the receptionists are equally terrible. They are rude, careless, and prone to mistakes with appointments. When confronted about their mistakes, they act insolent and entitled, as if it is the patients who are at fault. This kind of behavior is unacceptable and unbecoming of anyone who works in the medical field. It is clear that the people of Plaistow deserve better than this. If you value your health and well-being, I strongly suggest you avoid this surgery at all costs. The doctors, nurses, and receptionists at Doctor's Surgery are a disgrace to the medical profession, and I would not trust them with my health or the health of anyone I care about
Visited February 2023
Review titled Greengate Medical Centre
Replied on 03 May 2024
Dear Patient, Thank you, for your feedback. We apologies for the poor experience you had with us during your visit. We would like to reassure you that our staff involved in the incident has had the relevant training to avoid any future incidents. The practice took this incident as a leaning and made all staff do mandatory patient handling training. If you would like to discuss this further please contact the management team at the practice Thank you