Greensand Health Centre
Heath Road, Linton, Maidstone, ME17 4NUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Beginners 2 Runners Course
Rated 5 stars out of 5
by Beginners 2 Runners Course - Posted on 20 June 2024
I joined the course in April as someone who was apprehensive about trying to jog for more than 100m. The coaching was supportive and non-pressuring but highly inspirational. The group bonded together well along the same lines and after some sessions we were encouraged to share personal problems if we wanted to. I just finished a 5k jog not having thought it would be remotely possible. The course has helped me to look at some problems I am facing with a fresh belief that they can be overcome. I also feel so much fitter. I recommend this course to you.
Visited June 2024
Review titled Greensand Health Centre
Replied on 02 July 2024
Good morning, thank you for such positive feedback regarding this initiative & we are delighted you have personally found it so useful. We hope by participates, like yourself, sharing your experience it will encourage others to sign up. Thank you again. Best wishes, GHC.
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Review titled Beginners 2 Runners: initiative supported by Greensands
Rated 5 stars out of 5
by Jac - Posted on 25 June 2024
I joined this programme in April with a firm belief that I could not ever achieve a 5k run. The coach is fantastic and encouraged all of us every step of the way. Some of us run and some of us walk so you can take any approach that works for you. The people I have met during the group sessions have been lovely and I recommend this programme to everyone. If I can do this then anyone can.
Visited June 2024
Review titled Greensand Health Centre
Replied on 02 July 2024
Hi there, thank you so much for taking the time to post a review and share your experience of this initiative. We really hope others will read about your experience and it will encourage them to sign up to the initiative. Thanks again. Best wishes, GHC.
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Review titled Beginners 2 Runners Course
Rated 5 stars out of 5
by Lynda Dale - Posted on 06 June 2024
I started Beginners 2 Runners Course in January 2024. A Health Coaching initiative introduced at the surgery to help provide alternatives to medication. The 10 week course encourages participants to improve their physical, mental and social health. It has been a very supportive experience. Our Coach and his team are very light hearted and we have had a lot of fun and laughter whilst being supported to complete the weekly workouts. Everyone has come with differing levels of ability and positivity but this has encouraged the group to become an amazing support to each other. At the end of 10 weeks I did achieve my 5K certificate something that after week one I never thought that I would achieve. Once the ten week course ended the coaching team have continued to meet with us twice a week and we continued to improve as a group. The next session started in April 2024 and as group one went out on their runs and walks they also met up with the second group and we have continued to support group two who have a couple of weeks until they will now complete their course but guess what? We will all continue meet up twice a week and a go off together and when group three starts we will then support the new group by sharing our experiences, good and difficult and be there to encourage each and every person to achieve their personal best and become more connected to others in their community. My husband joined the second group and will also continue when his course finishes. We will also be joining in social events being arranged for this summer.
Visited June 2024
Review titled Greensand Health Centre
Replied on 27 June 2024
Hi Lynda, Thank you for taking the time to share your experience of this new initiative. We are really pleased you have clearly gain so much from participating and we hope by sharing your experience it will encourage others to take advantage of this free group. Kindest regards, GHC.
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Review titled “Review Appointment with GP” - that would be a good one!
Rated 1 star out of 5
by Tracy Boon - Posted on 16 April 2024
The worst practice for getting to see a GP! Ive not known any other practice like this! I’ve tried for 4 months and have now managed to get an appointment in May! I’ve been sent to Maidstone Hospital, where I met other Greensand’s patients, all of us clogging the system up, and the doctors there shaking their heads in disbelief when I show them the texts we receive from Greensand’s telling us to go there!! The paramedic I saw at Greensands back in December, sent me to hospital urgently stating it’s quicker if I get someone to take you rather than call an ambulance! It’s just disgraceful that this is the state of Greensand’s and the NHS overall!! I could go on and on but hey ho!
Visited April 2024
Review titled Greensand Health Centre
Replied on 27 June 2024
Dear Tracy, We have reviewed your comments but it is inappropriate for us to respond in any level of detail. That said, we are very disappointed with your comments as we do not feel they reflect the service and care we have provided. We would welcome the opportunity to discuss your comments with you directly, and would invite you to email us at mydoctor@nhs.net Many thanks, Greensand Health Centre.
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Review titled Beginners 2 Runners Course
Rated 5 stars out of 5
by Anne Rigby - Posted on 07 June 2024
I started this course with some trepidation, not knowing what to expect. I wanted to get fit, but had not run for quite some time. I need not have worried. From the start, everybody was really supportive of each other and the coach and his team were fantastic. We were all at different levels of fitness and ability to start with, but each gradually settled into their own rhythm, helped with advice and support from the team leaders. After 10 weeks, having graduated the Couch-2-5k with my certificate, I am continuing to meet up with others at Greensands, regularly twice a week, when possible. A new Beginners to Runners Course started in April, and original members have now joined up to support them in their final few weeks, before graduating. The next course starts in July, and I would thoroughly recommend it to anyone who would like to improve their health and well-being. As you find yourself getting fitter you don't have to run, you can walk if you want to, or do a mixture of both. The latter is what I still tend to do, which also gives time to chat and support each other as we exercise.
Visited January 2024
Review titled Greensand Health Centre
Replied on 27 June 2024
Hi Anne, Thank you for taking the time to share your experience of this new initiative. We know you have been an enthusiastic and active participate in the sessions and are so pleased you have found it so useful. Through sharing your experience we hope it will encourage others to take advantage of this free group. Kindest regards, GHC.
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Review titled Thankful for the dedication and compassion
Rated 5 stars out of 5
by Sophia - Posted on 20 September 2023
The kindness and compassion and dedication and expertise you showed during that appointment was beyond what I had expected. It led me to conclude that you have had specific training in this area of mental health or if you haven’t, you are extremely naturally gifted with these skills. Not only were you able to show professionalism and respect that resonated with our teenage son but you showed us, his parents, the same.
Visited September 2023
Review titled Greensand Health Centre
Replied on 21 September 2023
Dear Sophia, Thank you so much for taking the time to post this review regarding your recent experience. As a GP surgery we strive to provide a professional, and caring service to our patients so to receive such heartfelt feedback is really appreciated. We will ensure we share this with all the team. Many thanks again. Greensand Health Centre
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Review titled Friendly and helpful staff
Rated 5 stars out of 5
by Luke - Posted on 03 October 2023
My post-surgery recovery process was perfectly handled by the nursing and admin staff at Greensands. They made me feel safe, comfortable, and confident along my road to recovery. I know I'm in safe hands should I need care again.
Visited August 2023
Review titled Greensand Health Centre
Replied on 04 October 2023
Dear Luke, Many thanks for taking the time to post a review of your recent experience. We are really glad you felt so cared for after your surgery by our team and wish you a full recovery. Rest assured your feedback will shared with the Practice Team and is appreciated. Best wishes Greensand Health Centre
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 10 August 2023
Avoid this practice, it’s totally impossible to get an appointment, there are so many barriers. You are always palmed off on to other Heath care professionals - there are no doctors it seems. Terrible
Visited August 2023
Review titled Greensand Health Centre
Replied on 06 September 2023
Dear Patient, Thank you for your comments. Although, unfortunately you have not provided us with full details, we would still like to respond as we feel it is important to acknowledge any patient feedback. Research has proved that 70% of patients presenting with health conditions or illnesses do not need to be seen by a GP, but an appropriate alternative clinician, such as an Advanced Clinical Practitioner (ACP). We are fortunate at Greensand Health Centre to have a wide breath of experience and skills in our ACP team who support our 5 GPs, and all of whom have specific specialities enabling us to provide optimum patient care. This is in addition to other specialists in the areas of MSK, paramedics, mental health, learning difficulties and social prescribing. Unlike many other surgeries whom may find it difficult recruiting to the traditional GP model, due to the well reported national shortage of GPs, we have tried to be innovative and embraced the challenge of growing and developing a varied, and highly skilled team as mentioned above. The above also means accessibility to see an appropriate clinician, should be that much easier and patients will be able to obtain an appointment when they need to see someone one, albeit urgently or within 2 weeks of requesting for non-urgent matters. We would also mention the simplest way to contact us for an appointment, or any administration enquires is via the Accurx online consultation tool. Full details of this can be found on our website www.greensandhealth.co.uk You can also find a link to this tool on our homepage pop-up message screen. Also, please remember our Reception Team can always assist too. Finally, we are sorry that you felt the service you were provided with recently was so disappointing, but would invite you to contact us directly with full details so we can thoroughly investigate and respond specifically to your individual experience. Many thanks Greensand Health Centre
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Review titled Excellent service
Rated 4 stars out of 5
by Saluska - Posted on 03 August 2022
My husband had a health issue which needed a prescription urgently as we were going away for a few days. The prescriptions and operations team could not have been more helpful in advice and support and pulled out the stops to get him a very swift review which enabled him to be prescribed what he needed. They were helpful, friendly, sympathetic and a credit to the surgery - thank you so much.
Visited August 2022
Review titled Greensand Health Centre
Replied on 23 August 2022
Dear Saluska, thank you so much for taking the time to write a review of your recent experience at our surgery. We do strive to help patients, whatever the situation, and we are pleased we were able to assist you before you went away. We will ensure we share your kind comments with the whole team - please do not underestimate how much they are appreciated by us. Kind regards, GHC.