Guiseley And Yeadon Medical Practice
Yeadon Health Centre, 17 South View Road,Yeadon, Yeadon, Leeds, West Yorkshire, LS19 7PSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Receptionist being awkward
Rated 1 star out of 5
by Anonymous - Posted on 05 March 2024
I was told by 111 to book an appointment with my GP as soon as possible over a weekend. On ringing the surgery I was told I could not have an appointment until I had tried a pharmacy first !
Visited March 2024
Guiseley And Yeadon Medical Practice has not yet replied.
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Review titled Ignored
Rated 2 stars out of 5
by Anonymous - Posted on 23 November 2023
Would be nice if they actually answered the phone - after ages being told "your call is important to us and you are number 5 (then 4 then 3 then 2) in the queue" the line then rings out and no one answers - all of this costs money on the phone bill for no result. Your call obviously is not important to them at all.
Visited November 2023
Guiseley And Yeadon Medical Practice has not yet replied.
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Review titled Unacceptable service
by waltzkc99 - Posted on 03 November 2023
You can't get through on the phone, when you do they often hang up before answering the call and you may have been in the queue for over 2 hours, you can never get an appointment, and I find the reception staff rude. I think it's about time someone in authority did an unannounced inspection of this practice. In my view, they are simply terrible and no one seems to care.
Visited October 2023
Provided by Care opinion
Guiseley And Yeadon Medical Practice has not yet replied.
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Review titled Very disappointing
Rated 1 star out of 5
by Anonymous - Posted on 14 August 2023
Can’t rely on the phone to get hold of the practice. long queues and deeply frustrating to wait for ages and only to be cut off. I no longer call, choosing instead to go in person. I had a phone appointment scheduled and did not receive a call. No missed calls on my phone however the practice insisted I had been called twice but could not show me any evidence and yet no apology was made. Very disappointing.
Visited August 2023
Guiseley And Yeadon Medical Practice has not yet replied.
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Review titled Terrible practise
Rated 1 star out of 5
by Anonymous - Posted on 12 July 2023
Waited 1hr 20 minutes in a phone queue to cancel an appointment that had been text with the wrong time on .....didn't get through. Went for blood test at otley hospital but they had no records for me, the Dr hadn't sent them through
Visited June 2023
Guiseley And Yeadon Medical Practice has not yet replied.