Hackness Road Surgery
19 Hackness Road, Newby, Scarborough, North Yorkshire, YO12 5SDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Super care and lovely staff
Rated 5 stars out of 5
by Anonymous - Posted on 04 October 2024
I don't often leave reviews but on this occasion I make an exception! Thank you to the team at Hackness Road Surgery, the care I have been shown over the last few weeks has been marvelous, from the Receptionist to the Nurse to the GP all have taken time to speak with me and alleviate my worries. Growing older can be a challenge and without the team being there this could have been a very different experience. You are all wonderful.
Visited August 2024
Review titled Hackness Road Surgery
Replied on 06 November 2024
Thankyou so much for taking the time to write a review, it is always lovely to hear positive feedback, this will be passed on to all the team at Hackness Road who work so hard for our patients. Kind Regards, The practice Manager
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Review titled Excellent Service
Rated 5 stars out of 5
by Peter Ginders - Posted on 24 April 2024
Saw doctor Monday 8th April. She made furtherAppt to see meon Tuesday 9th April. She made referral for X-ray on Tuesday 9th April. I was contacted the same day to have bloods taken on 10th April with CT scan arranged for Friday 12th April. T/c Tuesday 16th to inform results of scan had been received. I was seen by Consultant in Bridlington yesterday, 23rd April, two weeks from initial appointment.Given the constant bad press surgeries and the NHS receive on a daily basis, it is important to record the excellent treatment you provide
Visited April 2024
Hackness Road Surgery has not yet replied.
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Review titled Bad service
Rated 3 stars out of 5
by Anonymous - Posted on 25 May 2023
After calling for an appointment on Monday and been told my daughter was just viral to her going down hill two days later speaking to 111 and been told to be seen by my gp within a hour to be told by the receptionist that isn’t going to happen today three times may I add I ended up at a and e where my daughter had the onset of pneumonia. But this wasn’t just goig to happen in two days. I feel we weren’t seen correctly on Monday.
Visited May 2023
Review titled Hackness Road Surgery
Replied on 10 April 2024
We apologies that the experience you have had with the practice has not been a positive one. We welcome any feedback from patients which will ultimately assist us to improve the services we deliver