Hailey View Surgery
39 Christian Close, Hoddesdon, Hertfordshire, EN11 9FFContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Hailey View Surgery.
Reviews
-
Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2024
April 2023 I had a bad leg injury and was treated by the nursing team for approximately 5 months, twice a week at the beginning. They were so helpful, caring and reassured me all through the treatment. I just want to say a big thank you to them. I would just like to add that I am always able to get an appointment, usually within 2 days following filling in an online request. I am so glad that me, along with some of my family can reply on such a helpful practice.
Visited April 2023
Hailey View Surgery has not yet replied.
-
Review titled Hopeless
Rated 2 stars out of 5
by Anonymous - Posted on 23 March 2023
They only give out lab results between one and two. Yet when you phone message says closed for staff training , this has been like this now for two days. How are we supposed to get results?
Visited March 2023
Hailey View Surgery has not yet replied.
-
Review titled Caring and professional support
Rated 4 stars out of 5
by Anonymous - Posted on 30 March 2023
I was called for a routine annual appointment. My appointment was for 9.00 am and I was called in on time. The doctor could not have been more welcoming even though we had never met before. She listened and had read my notes before hand and so our ‘chat’ was productive. I was also able to discuss other issues and did not feel at all rushed. There were 2 actions arising from the appointment which were added to the doctors not inconsiderable pile. I received a text at the end of the day to arrange a referral and the following day another text to pick up paperwork. The doctor could not have been any more efficient! I cannot fault the empathy shown or the follow up.
Visited March 2023
Hailey View Surgery has not yet replied.
-
Review titled Personal Doctors
Rated 5 stars out of 5
by Jenny Moyes - Posted on 30 March 2023
I’ve been with this practice for almost 40years, I’ve seen doctors come and go, my 5 children were all looked after by them, now I’m older I’ve needed their service more than ever and have always been treated with respect and kindness at all times
Visited March 2023
Hailey View Surgery has not yet replied.