Hailey View Surgery
39 Christian Close, Hoddesdon, Hertfordshire, EN11 9FFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Personal Doctors
Rated 5 stars out of 5
by Jenny Moyes - Posted on 30 March 2023
I’ve been with this practice for almost 40years, I’ve seen doctors come and go, my 5 children were all looked after by them, now I’m older I’ve needed their service more than ever and have always been treated with respect and kindness at all times
Visited March 2023
Hailey View Surgery has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by L cop - Posted on 14 September 2022
Every single member of staff at this service is friendly and helpful. They always ensure they help as much as they can, especially with getting appointments for my young children. Strongly recommend
Visited September 2022
Hailey View Surgery has not yet replied.
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Review titled Unhelpful, Going Downhill!!!
Rated 1 star out of 5
by Samantha Baker - Posted on 09 August 2022
I am disabled and had an accident and needed my medication ASAP. Asked doctors to help with my repeat prescription (which they have done before) and was told no you need to phone pharmacy to get urgently. So phoned pharmacy was told they have medication but they have to wait for prescription to get to them and to phone doctors to make sure they have received the request. So phoned doctors just to be told that I'm lying about being given a prescription over the phone and sent to pharmacy. Then told that even though I'm out of my medication (due to ms and memory issues) I will still have to wait 48 hours for medication. This is unexceptable! If a patient is out of medication then surely the doctors should help, especially with patients with MS! And this was the manager of the surgery! Bring in another manager as needed urgently!!!!!
Visited August 2022
Hailey View Surgery has not yet replied.