Halcyon Medical
Unit 8, 24 Martineau Place, Birmingham, B2 4UHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Consistently great service
Rated 5 stars out of 5
by John K. - Posted on 26 July 2023
I've been with the Halcyon for many years, now (including several when they were in basement rooms underneath Boots a few streets away). Though I haven't had need for a GP in a while, some ongoing diverticular/colon problems, plus queries about my blood pressure and associated medications, and statins, meant I saw one today. I booked online and it was quick and straightforward to do. Saw my doctor today and, despite her running behind schedule because of previous patients, she answered all of my questions clearly and patiently, and I'm having tests for the first problem. My doctor here has always been like this, and the reception staff and nurses are great too. A bonus is that there is a proper weighing machine, and a blood pressure machine, in reception which you can use while waiting for your appointment. As ever, five stars from me, no complaints, and I wish that other organisations I dealt with in the wider public sector were as efficient and helpful as the Halcyon and my GP there.
Visited July 2023
Review titled Halcyon Medical
Replied on 03 May 2024
Thank you very much for your feed back about our service, We allways to hear from patients the servie they receive.
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Review titled Excellent practice
Rated 5 stars out of 5
by Karen Clayton - Posted on 18 August 2023
My husband and I joined the practice last year after moving from Four Oaks to the City. We have never ever received such in-depth thorough diagnostic treatment for any problems we presented with. We have had complete MOTs covering every blood test you can imagine, ECGs, referrals to specialist consultants and X-rays. We cannot praise the doctors, nurses and reception staff enough. We are very proud to tell our friends and family about this practice and none of them can believe the difference in treatment compared to their own GP surgery. Thank you Halcyon for making us feel that we’re in safe hands. Well done to all of you.
Visited June 2023
Review titled Halcyon Medical
Replied on 03 May 2024
Thank you very much for taking time to leave your feedback, This will help us to review our services
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Review titled Its a scam, you will never book an appointment there.
Rated 1 star out of 5
by Anonymous - Posted on 20 April 2023
I got a gout on my right toe. Its swelling and so painful. I have call to book an appointment for 4 times. Everytime the reception just saying the booking for today is full, please call tomorrow at 8 to see if there is any slot available. But if you ring them at 8, the phone recording will just say there are too many people calling right now, please try again later. And probably you can not book for an appointment on that day already. I think this GP is just a scam, u will never see a doctor there. We are not deserve to treat like that, we have pay our tax!!!! You cannot have any expectation with this GP at all.
Visited April 2023
Review titled Halcyon Medical
Replied on 20 April 2023
Dear Patient Thank you for your feedback. We are sorry to hear about your recent experience trying to get an appointment. If you would like to discuss this further, please email Halcyon Medical, email halcyonmedical@nhs.net, for the attention of Angela Hegan, Practice Manager.