Hallgarth Surgery
Cheapside, Shildon, County Durham, DL4 2HPContact details and opening times
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Reviews
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Review titled Bad practice
Rated 1 star out of 5
by Anonymous - Posted on 15 November 2024
Had an appointment on the 29th of October and the took some pictures to send off to the hospital and 8 days later I rang them for my results as someone was supposed to be getting back to me 3 days after my appointment but no one did. I was told the photos weren’t sent off and would be sent off that day (6th of November). Was told yesterday (14th November) that someone would call me that day when I rang them on the morning to tell them again that I hadn’t had my results. Rang them 4:30 yesterday afternoon to say no one has rang me to be told that the doctor has gone home and will call me tomorrow morning (today). I am still waiting for a call and no one is answering the phones.
Visited October 2024
Review titled Hallgarth Surgery
Replied on 15 November 2024
Dear patient Thank you for your feedback and I'm sorry you have had this experience. If you able to contact me at the surgery, or email me nencicb-cd.a83008-eds@nhs.net so I can investigate for you and try and rectify the situation. Kind regards Sue Flintoff Practice Manager