Hampstead Group Practice
75 Fleet Road, London, Greater London, NW3 2QUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Horrible service
Rated 1 star out of 5
by Anonymous - Posted on 11 July 2024
I was on my way to the practice for a test and I got a call about 15 minute before the appointment from a lady in the practice that they couldn't perform a test as "a wrong test" was booked. I asked for a further explanation, and she agreed to speak with me in the practice. It turned out that a correct test was booked, but she (the one that called and was supposed to undertake the test) didn't want to do the test as she felt that the slot booked for the appointment was too short and tired to blame me for the "mistake" GP made. I find her attitude unacceptable.
Visited July 2024
Hampstead Group Practice has not yet replied.
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Review titled Doctor with poor manner
Rated 1 star out of 5
by Anonymous - Posted on 11 July 2024
I was there on time for the appointment but the GP kept me waiting for more than 30 minutes. The doctor or staff did not apologies for the delay (obviously) unarmoured with their self indulgence that their time was more previous than patients. Do they not know that patients have life to run?
Visited July 2024
Hampstead Group Practice has not yet replied.
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Review titled Outstanding care
Rated 5 stars out of 5
by Tinka Gordon - Posted on 10 June 2024
Very impressed with a call I just received from a GP about my mother's condition - he was thorough, clear and attentive. I have always been treated with respect and given the time to discuss often complex care issues the arise over my mother's care, I am most appreciative of this quality of care.
Visited June 2024
Hampstead Group Practice has not yet replied.
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Review titled Exemplar service
Rated 5 stars out of 5
by Brian Harvey - Posted on 27 March 2024
I have recently been dealing with the practice in relation to my mother's ongoing care. Throughout a difficult and challenging period the Reception staff and the Doctor have provided the highest possible standard of care. The doctor's treatment of my mother, on both a human and a professional level, has been outstanding. Her care and compassion has provided my ailing mother with reassurance and comfort. I am a long standing patient at the Practice and and have always received great care however the manner in which the Practice has responded to my mother's illness has highlighted the exceptional standard of care provided there. I can only thank them for their warmth, compassion and professionalism.
Visited March 2024
Hampstead Group Practice has not yet replied.
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Review titled Cervical screening - very positive experience
Rated 5 stars out of 5
by Anonymous - Posted on 03 December 2023
I visited the nurse for cervical screening. Wanted to leave a review about my very positive experience. The nurse was friendly and reassuring and immediately put me at ease. The screening was completed in just a few minutes and was very easy/pain free. I really recommend the nurse services at Hampstead Group Practice.
Visited November 2023
Hampstead Group Practice has not yet replied.
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Review titled Prescriptions always a runaround.
Rated 1 star out of 5
by Anonymous - Posted on 28 June 2023
Getting my weekly prescription is an ordeal just about every week. Often ignored or simply just not done. This GP practice make life really difficult and has had a negative impact on mine purely due to regular prescription requests being ignored.
Visited June 2023
Hampstead Group Practice has not yet replied.
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Review titled Efficient and caring practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 August 2022
Very helpful and efficient reception team. Medical team always very responsive to online requests for review/referral/tests. Kind, diligent and professional doctors, nurses and PAs. Would highly recommend this practice!
Visited August 2022
Hampstead Group Practice has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 03 September 2022
In spite of all the difficulties in the last couple of years, I have had superb care and attention to detail and any issues that have arisen. Yes, sometimes it’s tricky to get an appointment but I have never been let down and the doctors and staff have always made me feel that I am listened to and cared for
Visited July 2022
Hampstead Group Practice has not yet replied.