Hanham Health
33 Whittucks Road, Hanham, Bristol, Avon, BS15 3HYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Outstanding service
Rated 5 stars out of 5
by Graham stagg - Posted on 22 July 2024
Following Fridays IT outage I missed an essential cancer injection. On Monday I came to the surgery to re book fearing my treatment would be delayed. Your receptionist and nurse could not have done more or been more reassuring. Between them they fitted me into their busy schedule and gave the injection. I am very great full.
Visited July 2024
Hanham Health has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Ashleigh - Posted on 18 July 2024
Had my very first blood test taken at the practice by an amazing lady. I was very nervous but she was so lovely and patient I had to write this review. Thank you!!
Visited July 2024
Hanham Health has not yet replied.
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Review titled Very professional
Rated 5 stars out of 5
by Pat Fussell - Posted on 17 April 2024
I always have concerns regarding my husbannd's health. I duly filled out the Anima form, in no time a lovely Dr rang and spoke to myself and my husband. She visited the following day. She dealt with my 'awkward' husband brilliantly. Sitting close to him and gradually talking him around to having tests. Very well done to her. For myself I feel that at last I wasn't dealing with the situation on my own. I have never been able to fault Hanham Health.
Visited April 2024
Hanham Health has not yet replied.
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Review titled Great receptionists
Rated 5 stars out of 5
by Katherine Bond - Posted on 19 April 2024
I was waiting for a while to see the GP at midday today and, although I could not see her, I was aware how friendly, kind, helpful and professional the receptionist on duty was to everyone she spoke to. Receptionist’s seem to get bad (mostly undeserved) reviews so I felt she deserved a mention.
Visited April 2024
Hanham Health has not yet replied.
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Review titled Helpful Gp
Rated 3 stars out of 5
by Anonymous - Posted on 18 March 2024
Very helpful Gp consultation on the telephone. Phoned before arranged time and asked if it was convenient or to phone back. Very thorough and considerate throughout.
Visited March 2024
Hanham Health has not yet replied.
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Review titled Awful Practice
Rated 1 star out of 5
by Anonymous - Posted on 25 March 2024
Yet again another awful experience 19 days after completing Anima I phoned 10th in Queue 45 mins later I could have an appointment . If I had not phoned it would have been over 4 weeks! Who are the Clinical Team who decide whether its serious enough to see a Doctor or you are not priority and just have to wait they are not Doctors This really is the most Awful Surgery in South Glos
Visited March 2024
Hanham Health has not yet replied.
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Review titled Wonderful care
Rated 4 stars out of 5
by Anonymous - Posted on 06 March 2024
I am not a patient at this practice but was ringing on behalf of my elderly mum.She does not have access to online booking. I rang at just gone 6pm and had to wait about 15 minutes which is to be expected,and I spoke to a receptionist.I explained the problem with my mum and she told me she would put it through as urgent but could not guarantee a doctor would be able to come back to us as they were literally closing in 10 minutes.Within 5 minutes she came back to me ,had booked my mum an emergency appointment for the next morning and offered advice.This practice seems to get quite bad reviews but I had to right this review because the customer care we were shown by this particular recetionist and the doctor was outstanding. We could not have spoken to anyone more helpful or caring and for that we thank you. I only wish I could have included your name ( 's' receptionist) but it will not allow me to do so, I want you to get the praise and thanks you deserve.
Visited March 2024
Hanham Health has not yet replied.
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Review titled Can’t fault them
Rated 5 stars out of 5
by Anonymous - Posted on 15 February 2024
Within the last 2 weeks I’ve contacted the surgery re my frail husband on two separate occasions. I contacted them online and within no time I had a reply followed by a phone call and on the other occasion a phone call followed by a visit. You have to give compliments when they are due it’s very easy to complain. I cannot fault the help we received.
Visited February 2024
Hanham Health has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Deej - Posted on 26 February 2024
First time using Anima Health for me and didn’t know what to expect but was so pleased with the prompt replies and ease of use ,much easier than being in a queue and still felt quite a personal service ,well done hanham health I feel secure in your hands .
Visited February 2024
Hanham Health has not yet replied.
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Review titled Appalling
Rated 1 star out of 5
by Anonymous - Posted on 03 January 2024
45 Attempts to Get Through eventually Answered 9th in Queue 40 mins to Speak to Reception ! Unhelpful & Unprofessional In you need a Surgery Dont Register Here
Visited January 2024
Hanham Health has not yet replied.