Hanham Health
33 Whittucks Road, Hanham, Bristol, Avon, BS15 3HYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 17 July 2023
I feel at last after the pandemic things are beginning to get back to some sort of normality. My husband has a lot of health issues and at last things are being done and Drs are listening one Dr in particular has been amazing.
Visited June 2023
Hanham Health has not yet replied.
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Review titled unable to book any appointment
Rated 1 star out of 5
by Anonymous - Posted on 24 May 2023
For over a months (and I'm not even exaggerating), I've been trying to book an appointment for my 2 year old son. Calling is pointless since they don't answer the phone and I have been in more than 3 times, but every time got the answer that they don't have appointments for the next two weeks. This is exactly the reason people end up at A and E.
Visited May 2023
Hanham Health has not yet replied.
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Review titled Impossible to get an appointment
Rated 1 star out of 5
by Anonymous - Posted on 05 May 2023
I regularly struggle to get appointments when needed. The phone lines are engaged and simply disconnect you and the e-consult is unavailable leaving no way of contacting your GP Practice. I have been trying at various times for the past 4 weeks and cannot get through. I will have to resort to going in to the reception desk though I don't know if that will help me get an appointment. This is very poor service as I am left with the anxiety of something I need to see a GP about as it is classed as non-urgent, yet worrying for me, and I am absolutely unable to access the support I need. I've never experienced this in previous GP practices in other areas, so this is the worst experience I've ever had of a practice.
Visited May 2023
Hanham Health has not yet replied.
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Review titled Pick up the phone
Rated 1 star out of 5
by Mrs Codd BSC( HONS) - Posted on 17 May 2023
When a person needs health care they should be able to reach a GP via a phone call. Sadly, not in the case of Hanham Health Surgery. Registered patients, including my self have had to use other means. This is simply not acceptable practice. I need to speak to my registered GP, not the 111 or Ambulance Emergency Service. But I'm afraid I haven't been able to get through to my GP on the phone now this is my 10th attempt this morning and still nothing..I get hung up on..as a result my frustration has lead me to write to my MP Chris Skidmore and to the CQC.
Visited May 2023
Hanham Health has not yet replied.
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Review titled Review from a fellow healthcare provider.
Rated 1 star out of 5
by Anonymous - Posted on 03 May 2023
Impossible to contact on the phone throughout the day. Permanently engaged over several days. Not recommended until they resolve their communication/telephone line issues.
Visited May 2023
Hanham Health has not yet replied.