Harambee Surgery
27 Skipton Road, Trawden, Colne, Lancashire, BB8 8QUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Kevin foxcroft - Posted on 16 April 2024
Very friendly doctors and staff and no problem getting an appointment its like what all surgeries should be like takes me back to when a doctor and staff felt more like a friend to call upon in need back to the good old days here we'll done
Visited April 2024
Review titled Harambee Surgery
Replied on 23 April 2024
Dear Mr Foxcroft. Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff. Many thanks Paul Slater Practice Manger
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 April 2024
Friendly reception staff GP friendly and efficient Appointment on time Provided appointment in a reasonable time frame
Visited April 2024
Review titled Harambee Surgery
Replied on 23 April 2024
Dear Anonymous. Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff. Many thanks Paul Slater Practice Manger
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Review titled Great practice
Rated 5 stars out of 5
by Helen Walker - Posted on 03 April 2024
My appointment was handled efficiently, I was seen on time. The reception staff were friendly and helpful. The nurse that performed my cervical smear was professional, sensitive, respectful and caring. The premises felt clean and fresh.
Visited April 2024
Review titled Harambee Surgery
Replied on 04 April 2024
Dear Helen Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Michelle Lomax Deputy Practice Manager Harambee Surgery
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Review titled Excellent practice.
Rated 5 stars out of 5
by Ann Fitzpatrick - Posted on 10 April 2024
I saw the doctor yesterday regarding some tests and a scan I had done. I found him to be very understanding and sympathetic. It was a very informative and satisfactory appointment. Thank you so much. It is reassuring when everything is explained in a way one understands. I really felt at ease when I left.
Visited April 2024
Review titled Harambee Surgery
Replied on 11 April 2024
Dear Ann Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Michelle Lomax Deputy Practice Manager Harambee Surgery
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Review titled GP appointment
Rated 4 stars out of 5
by Anonymous - Posted on 17 April 2024
The waiting time wasn’t too long and the receptionist kept me informed of where I was in the queue and handed out sweets. The GP was a locum but he showed a genuine interest in me and had a very good ‘bedside manner’. I was very satisfied with the experience overall.
Visited April 2024
Review titled Harambee Surgery
Replied on 23 April 2024
Dear Anonymous. Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff. Many thanks Paul Slater Practice Manger
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Review titled Good experience
Rated 5 stars out of 5
by Sara - Posted on 16 April 2024
I’m new to the surgery. Saw the nurse yesterday regarding blood pressure and blood results . It was dealt with efficiency and a positive outcome for me .
Visited April 2024
Review titled Harambee Surgery
Replied on 23 April 2024
Dear Sara. Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff. Many thanks Paul Slater Practice Manger
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Review titled Friendly Nurse Practitioner
Rated 4 stars out of 5
by David Cleasby - Posted on 03 April 2024
I was seen on time by a Health care Practitioner who was friendly , professional and informative for review of recent blood tests.
Visited April 2024
Review titled Harambee Surgery
Replied on 04 April 2024
Dear David Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Michelle Lomax Deputy Practice Manager Harambee Surgery
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Review titled Great practice, Great Staff
Rated 5 stars out of 5
by Anonymous - Posted on 17 April 2024
I have had two recent appointments with the nurses at the surgery. Their manner put me at ease, they were so patient, understanding and very thorough and informative.
Visited April 2024
Review titled Harambee Surgery
Replied on 23 April 2024
Dear Anonymous. Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff. Many thanks Paul Slater Practice Manger
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Review titled Disappointing
Rated 2 stars out of 5
by Jeff Pollard - Posted on 12 April 2024
Needed an urgent review, got an immediate appointment which was excellent, but then had to wait 18 days for a blood test & will then have to wait for an appointment to see the doctor following the test, maybe 6 weeks in all. So what’s the point of an immediate appointment in the first place ?
Visited April 2024
Review titled Harambee Surgery
Replied on 23 April 2024
Dear Mr Pollard, We apologise that the experience you have had with the practice has not been a positive one. We welcome any feedback from patients which will ultimately assist us to improve the services we deliver. The surgery endeavours to provide the best possible standard of care to all our patients and we will continue with regular monitoring and review to enable us to constantly improve the services we offer. May I take this opportunity of thanking you again for bringing your concerns to our attention and may I assure you of our continued service to you at all times. Many thanks Paul Slater Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 April 2024
The reception staff were efficient and attentive. The phone was answered quickly and I got a doctor’s appointment within a week. The doctor was thorough in his examination and questioning. I was very satisfied with the care I received.
Visited April 2024
Review titled Harambee Surgery
Replied on 10 May 2024
Dear Anonymous May I first thank you for taking the time to reply to the review. Please also thank you for the outstanding reply you gave us and this feedback will be passed on to all the staff. May I say that we are always here if you need us, and again thank you for the feedback. Many thanks Paul Slater Practice Manager