Harambee Surgery
27 Skipton Road, Trawden, Colne, Lancashire, BB8 8QUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 4 stars out of 5
by Michelle Brown - Posted on 12 April 2024
Cannot praise the nursing staff more. Had a procedure done and the nurse was very thorough, checked on my wellbeing throughout and was just amazing.
Visited April 2024
Review titled Harambee Surgery
Replied on 23 April 2024
Dear Michelle. Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff. Many thanks Paul Slater Practice Manger
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Review titled Wonderful Practice
Rated 5 stars out of 5
by Patricia Lingard - Posted on 09 April 2024
Yesterday I was in pain with a specific problem, I received a phone call from a Doctor + then a prescription sent to our chemist for two items + also a referral to a consultant at the hospital.
Visited April 2024
Review titled Harambee Surgery
Replied on 11 April 2024
Dear Patricia Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Michelle Lomax Deputy Practice Manager Harambee Surgery
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Review titled Excellent practice
Rated 5 stars out of 5
by Elizabeth - Posted on 02 May 2024
Reception staff were very friendly and helpful. GP was interested in me and gave me the necessary information. Overall I was very satisfied with the service.
Visited April 2024
Review titled Harambee Surgery
Replied on 10 May 2024
Dear Elizabeth May I first thank you for taking the time to reply to the review. Please also thank you for the outstanding reply you gave us and this feedback will be passed on to all the staff. May I say that we are always here if you need us, and again thank you for the feedback. Many thanks Paul Slater Practice Manager
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Review titled Efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 23 April 2024
I was unable to get to the surgery for my appointment so it was changed to a telephone appointment and I was still able to speak with the doctor that day.
Visited April 2024
Review titled Harambee Surgery
Replied on 26 April 2024
Dear Anonymous. Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff. Many Thanks Paul Slater Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Julie Barrett - Posted on 23 April 2024
Good experience, had to wait a little while as they were running late. All in all a good experience from ringing up to request an appointment to seeing the GP
Visited April 2024
Review titled Harambee Surgery
Replied on 26 April 2024
Dear Julie Barret. Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff. Many Thanks Paul Slater Practice Manager
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 April 2024
Got appt on same day of ringing. Due to a doctor being off ill,I was phoned to give me an appt time later the same day. Bit of a delay seeing the nurse practitioner but great staff from reception kept people informed and even offered biscuits. Very nice staff all round.
Visited April 2024
Review titled Harambee Surgery
Replied on 10 May 2024
Dear Anonymous May I first thank you for taking the time to reply to the review. Please also thank you for the outstanding reply you gave us and this feedback will be passed on to all the staff. May I say that we are always here if you need us, and again thank you for the feedback. Many thanks Paul Slater Practice Manager
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Review titled Excellent practice.
Rated 5 stars out of 5
by Andrew Tillotson - Posted on 26 April 2024
Saw the practice doctor who is an excellent doctor, who gets things done in a timely manner. Cannot thank him enough, for getting appointments and treatment sorted for myself, and my wife.
Visited April 2024
Review titled Harambee Surgery
Replied on 10 May 2024
Dear Andrew Tillotson May I first thank you for taking the time to reply to the review. Please also thank you for the outstanding reply you gave us and this feedback will be passed on to all the staff. May I say that we are always here if you need us, and again thank you for the feedback. Many thanks Paul Slater Practice Manager
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Review titled Great first visit
Rated 5 stars out of 5
by Deborah Monaghan - Posted on 04 April 2024
Good appt on time no hassle was seen by practice nurse who was very caring and understanding. This was my first appt after moving from another GP
Visited April 2024
Review titled Harambee Surgery
Replied on 04 April 2024
Dear Deborah Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Michelle Lomax Deputy Practice Manager Harambee Surgery
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 12 March 2024
From the receptionist to the doctor, then the dispensing team, everyone was very patient. Any queries were dealt with professionally.
Visited March 2024
Review titled Harambee Surgery
Replied on 18 March 2024
Dear Patient, Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Michelle Lomax Supervisor Deputy Practice Manager Harambee Surgery
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Review titled Long wait
Rated 4 stars out of 5
by Anonymous - Posted on 11 March 2024
Quite a long wait to be seen - around 35 to 40 minutes. But it was later in the day so if every appointment runs over by 5 mins it builds up. Seemed to be only one doctor on duty to see all patients.
Visited March 2024
Review titled Harambee Surgery
Replied on 18 March 2024
Dear Patient, Many thanks for your feedback. We are sorry that your recent experience has not been a positive one. Please can you urgently contact the surgery on 01282 868482 and ask to speak with the Practice Manager providing your full details so we can investigate this matter for you. Michelle Lomax Supervisor Deputy Practice Manager Harambee Surgery