Harehills Corner Surgery
209 Roundhay Road, Leeds, West Yorkshire, LS8 4HQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Rude receptionist
Rated 1 star out of 5
by Anonymous - Posted on 03 December 2024
Phoned to enquire why my childs medication from the repeat list which I requested had 1 medication which hadn't been sent to pharmacy but the rest were. Was told it needed reauthorising by the GP.. I said if it needed reauthorising it would not allow me to tick the box to request the medication and all the others were sent through. Was being fobbed off and later rang back only to be told that the secretary had missed it out by mistake and the receptionist should have just sent it through to pharmacy. No accountability or apology, disgraceful lies and behaviour.
Visited December 2024
Review titled Harehills Corner Surgery
Replied on 05 December 2024
Dear Patient , Thank you for your feedback , Apologies that you have had bad experience. If you would like to discuss this further please Ring surgery on 01132217217 alternatively email us on tphc@nhs.net Thank you Sukhwinder Raytt Practice Manager
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Review titled Unprofessional practice
Rated 1 star out of 5
by Mr Singh - Posted on 29 April 2024
I suffer from anxiety and going into that surgery or speaking to them makes it worse. Went in to get an appointment, told to try again in a weeks time, Went in a week later told all the appointments were gone. They are unprofessional, and snappy. Need to learn how to talk to people.
Visited April 2024
Review titled Harehills Corner Surgery
Replied on 29 May 2024
Dear Patient , Thank you your comments regarding our service . We are sorry to hear of your experience at the Practice . If you would like to discuss this further please ring surgery on 01132217217 or email us on tphc@nhs.net . We are working hard to improve our services and Patient Access to book appointments . We do offer 4 -5 online appointment every day they are all bookable via NHS online service . Please get in touch if you require any further assistance with online appointment booking . Sukhwinder Raytt Practice Manager
To report this as unsuitable, please contact the service desk
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Review titled Terrible practice
Rated 1 star out of 5
by Anonymous - Posted on 22 March 2024
Handed in a letter for the GP from the children's hospital my child had surgery at. I handed it to the reception and don't know where it went from there. After looking at the medical record. It was never added to my childs record. Not happy. Losing important letters is wrong.
Visited March 2024
Review titled Harehills Corner Surgery
Replied on 29 May 2024
Dear Patient , Thank you your comments regarding our service . We are sorry to hear of your experience at the Practice . If you would like to discuss this further please ring surgery on 01132217217 or email us on tphc@nhs.net . Sukhwinder Raytt Practice Manager
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Review titled Don't answer the phone
Rated 1 star out of 5
by R ali - Posted on 23 March 2024
Was on caller number 1 for more than 30 minutes. Gave up and had to go into the surgery. It was completely quiet with one person on reception and he didn't pick up the calls was letting the phone ring.
Visited February 2024
Review titled Harehills Corner Surgery
Replied on 29 May 2024
Thank you for your comments regarding our service. We are sorry to hear of your experience regarding our Services .If you would like to discuss this further please ring surgery on 01132217217or email us on tphc@nhs.net . We are constantly working hard to improve our services and will include your comment in our next Practice Training session meeting . Sukhwinder Raytt Practice Manager
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Review titled I felt there was no empathy.
by hadarrt94 - Posted on 29 May 2023
Reception staff need to respect when a patient says the reason for the appointment is personal. I don't have to give reason. It was a sensitive issue. The manager is never available to speak to and does nothing when you do get to speak to them. I felt there was no empathy.
Visited April 2023
Provided by Care opinion
Review titled Harehills Corner Surgery
Replied on 18 July 2024
Dear Patient , Apologies ,Please ring us on 01132217217or email on tpch@nhs.net if you would like to discuss this further . Thank you