Hatch End Medical Centre
577 Uxbridge Road, Hatch End, Pinner, Middlesex, HA5 4RDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled High standard of treatment
Rated 5 stars out of 5
by Anonymous - Posted on 01 March 2025
On my behalf my wife telephoned the surgery this week and after explaining the situation to the helpful receptionist I was given an appointment, yesterday, Friday, with the doctor. I was seen on time, thoroughly checked over, and have now been referred for cardiology tests. Over many years I have experienced good and prompt treatment from the Hatch End Medical Centre.
Visited March 2025
Hatch End Medical Centre has not yet replied.
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Review titled Lovely service
Rated 5 stars out of 5
by Anonymous - Posted on 04 March 2025
This GP Surgery is very good. Yesterday I had to visit the practice as I was feeling unwell... I was seen by my Doctor within 10 minutes from my appointment time. The waiting area is very clean and has enough seats for patients waiting for their appointments. I received great service from Doctor. She was very approachable and smiley. She listed carefully to my concerns she understood everything and was helpful. Overall brilliant and thorough in checkup and assessment. I’m truly grateful for her care. Hatch end Medical Centre is always good to me. Thank you.
Visited March 2025
Hatch End Medical Centre has not yet replied.
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Review titled Rude Reception
Rated 1 star out of 5
by Anonymous - Posted on 24 February 2025
I had the worst experience today. We have moved recently from Northwood to Hatch end area. So I called up Hatch end Medical Centre midday to see if I can come and register myself. Person on the phone was a very unfriendly lady. Upon my visit to the surgery, two ladies I unfortunately came across at the reception were extremely rude and unfriendly. One of the lady tried everything not to register a new patient. She even passed a rude comment that I don't look like the picture on my drivers license. She wanted to see my Passport and I asked her why do I have to produce a passport to register at a GP. When I tried to provide her the online utility bill for address verification, she declined to accept it and wanted a hard copy which is now extremely rare. She clearly unwelcoming and rude through the conversation and very unwelcoming. It was clear she didn't want to spend time in registering a new patient. I even explained the lady about the illness I have and that I need to register with the GP. Anyhow, I had no choice but to walk out of the surgery without registering. Most unwelcoming, rude and cold people at the reception. I wouldn't anyone to register there. A total Fail out of 5.
Visited February 2025
Hatch End Medical Centre has not yet replied.
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Review titled Kind and caring
Rated 5 stars out of 5
by Anonymous - Posted on 25 October 2024
Went in for a blood test the other day. The phlebotomist was so sweet and caring, and really put me at my ease. There's a lot of stories in the news about GPs refusing to see patients, but at Hatch End Medical Centre, I've experienced the total opposite: they are always happy to book me for a face-to-face appointment Unlike some other surgeries I have been with they show genuine care and compassion. They truly listen to me as an individual and take the time to explain everything clearly and answer all questions thoroughly. I'm hugely grateful to the hardworking staff at Hatch End Medical Centre. Thank you.
Visited October 2024
Hatch End Medical Centre has not yet replied.
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Review titled great family orientated approachable practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 June 2023
i just wanted to praise the surgery for the improved service and the efforts which have been made of recent. the staff changes etc have really benefitted the patient experience and the surgery is very approachable . can speak to a human being which makes a big difference especially to the elderly. well done. The surgery is making changes and striving to provide the best service they can given all the limitations
Visited June 2023
Hatch End Medical Centre has not yet replied.