Hawthorn Medical Practice
Hawthorn Road, Skegness, Lincolnshire, PE25 3TDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled No change!
Rated 1 star out of 5
by Anonymous - Posted on 01 March 2024
Having received multiple letters from the practice which do not make anything clear, I have tried to see a GP to discuss my clinical management. Yet again, there is no means of booking a face to face appointment ahead of the day. I have agreed to accept a phone call consultation from an 'Extended hours' GP service. I am hopeful that the matter will be resolved albeit by a clinician who I have never met (but this is no different to Hawthorn). This proves that even though the CQC reports from 2023/4 have found some improvements after being placed in 'Special Measures', the accessibility has not been one of them. I remain deeply concerned that if I need to see a GP for a serious matter, I will not be able to do this. I have recently had to resort to see a private consultant as I have no faith at all in the current service provision. I'm sure there are many satisfied patients, but please Hawthorn, why do you make me feel so frustrated every time I have any form of communication with you. Use the 'Family & Friends' test...would you like your relatives to be treated in this way?? I suspect not!
Visited February 2024
Hawthorn Medical Practice has not yet replied.
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Review titled Great Doctor
Rated 4 stars out of 5
by MS DENISE J SWEETING - Posted on 28 November 2023
One Doctor in particular has been treating my husband with help and kindness.He has helped him over and above what we might have expected.The rececptionists have always been helpful and efficient. The service for the Covid was also excellent. Times I never thought I would praise the Hawthorn and some doctors are still found “wanting “but some seem to be improving the poor image..
Visited May 2023
Review titled Hawthorn Medical Practice
Replied on 06 March 2024
Thank you for your review. It is very much appreciated when our patients take the time to post positive comments and is helpful for morale and staff retention. Thank you