Hawthorns Medical Centre
94 Lewisham Road, Warley, Smethwick, West Midlands, B66 2DDContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Hawthorns Medical Centre.
Reviews
-
Review titled Fast response
Rated 5 stars out of 5
by Anonymous - Posted on 18 April 2025
The doctor clearly addressed my problem and medication. She was very soothing with her calming voice and excellent with what she advised me
Visited April 2025
Hawthorns Medical Centre has not yet replied.
-
Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 April 2025
I was very pleased with the treatment I received at the GP the doctor was very polite and helped with any questions I had to ask very knowledgeable.
Visited April 2025
Hawthorns Medical Centre has not yet replied.
-
Review titled Improved services
Rated 4 stars out of 5
by Anonymous - Posted on 17 April 2025
Under new management and clinicians the services have improved. I'm satisfied with my appointment today the urgency of the booking and the services given.
Visited April 2025
Hawthorns Medical Centre has not yet replied.
-
Review titled Need for improvement
Rated 2 stars out of 5
by Saika Parveen - Posted on 15 April 2025
New Doctors have now joined this surgery so I am hopeful that past mistakes won’t be repeated - my last visit with the new doctor was a good one I was seen on time and spoken to with respect and not ignored, the. Doctor seemed interested and wasn’t invested in the computer screen the whole time which tells me that change is coming for the better.
Visited April 2025
Hawthorns Medical Centre has not yet replied.
-
Review titled Really pleased with this appointment
Rated 5 stars out of 5
by Anonymous - Posted on 15 April 2025
Called at 8am and got an appointment for 9.40am. Wasn't on hold for a long time. The receptionist was nice. The doctor was extremely helpful and so friendly and helpful. I haven't had this doctor before so she must be new. I really hope she stays there. Overall was a positive experience, my daughter had been quite unwell.
Visited April 2025
Hawthorns Medical Centre has not yet replied.
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 April 2025
Was seen very quickly and diagnosed with symptoms and told how to recover doctor was very professional and patient
Visited April 2025
Hawthorns Medical Centre has not yet replied.
-
Review titled Great doctor
Rated 3 stars out of 5
by Anonymous - Posted on 16 April 2025
I went to the doctor and I was late so they tried to send me home and then I asked the receptionist to see. If I can reschedule and the lady
Visited January 2025
Hawthorns Medical Centre has not yet replied.
-
Review titled Bad!!!!!!
Rated 1 star out of 5
by Anonymous - Posted on 15 September 2023
Every single time I try to call for an appointment they are always busy and not taking call or they are fully booked. The staff are arrogant, rude not helpful atall.You need to call in the morning to book morning appoitment same day or call afternoon to book afternoon appoitment.You can not book appoitment for the next day or same day.Always is fully booked or they not taking calls ..... Usless !
Visited September 2023
Review titled Hawthorns Medical Centre
Replied on 18 September 2023
We are sorry to hear about your recent experience. We operate a queue system to answer the telephone call. The number of calls coming in are beyond our control and we suggest if your call is likely to take longer to deal with then best time to call is at less busy times such as between 12 to 2 pm. If you would like to speak to the practice manager please call and leave a message with the staff. We are constantly training and monitoring the staff performance. So thank you for bringing to our attention and we'll look into this more closely. Hawthorns Medical Centre