Haxby Orchard Park Surgery
210 Orchard Park Road, Hull, East Riding Of Yorkshire, HU6 9BXContact details and opening times
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Reviews
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Review titled Doctors don't care
Rated 1 star out of 5
by Anonymous - Posted on 14 April 2023
Patient ignored , appointment not entered on the system for life saving cancer treatment, a couldn't care less attitude from doctors, as my husband's registered carer this is the treatment I witness my husband receiving at the Haxby group. Took my husband to the surgery after painful lesions developed on his head and we were told to send in photo.Recieved a message back to say doctor wanted to see him but had to wait four weeks for appointment!!!! On palliative care yet can't get an appointment and no appointment came !!!! I took him back to the surgery and was told doctor would send for him later that day but no!!! a phone call later but no face to face appointment so no actual examination and told he would send a prescription for cream. I told the doctor he was on palliative care and the response was " So what do you want from us " As he wasn't physically examined the doctor couldn't tell from a photo that the lesions were infected and required an antibiotic cream. The doctor also told us that he would place my husband on a Three month waiting list for an appointment. This is Disgraceful treatment !!!!!
Visited February 2023
Review titled Haxby Orchard Park Surgery
Replied on 17 April 2023
Good morning Thank you for your feedback. If you would like to contact me on hnyicb-ny.haxbypatientexperience@nhs.net, I will be happy to look into this for you. Kind regards Karen Walton Patient Experience Administrator