Health Partners at Violet Melchett
30 Flood Walk, London, SW3 5RRContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Health Partners at Violet Melchett.
Reviews
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Review titled Great service
Rated 5 stars out of 5
by Michael Hallowes - Posted on 03 April 2025
I used the NHS Patchs online to book travel vaccinations and received an appointment notification within 20 minutes for a month ahead of flying. I’ve just had those vaccinations and the nurse did a very gentle job. Thank you.
Visited April 2025
Review titled Health Partners at Violet Melchett
Replied on 04 April 2025
Dear Michael, It is great to hear your appointment was arranged so quickly after you submitted the Patchs request. Thank you for your feedback. I will share it with the team. Best wishes, Warwick Young Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Daniel Bariente-Muro - Posted on 27 March 2025
The practice now has an in-house pharmaceutical team who are extremely knowledgeable. This team is also growing and phones back patients within 24-48 hours. I was called back today, in fact within a couple of hours and I was able to have an in depth conversation with the pharmacist who was able to resolve my query.
Visited March 2025
Review titled Health Partners at Violet Melchett
Replied on 28 March 2025
Dear Daniel, Thank you for feedback regarding the pharmacy team, and I'm glad your query was resolved swiftly. Best wishes, Warwick Young Practice Manager
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Review titled Nurse
Rated 5 stars out of 5
by Imelda Munir - Posted on 11 March 2025
The 1st time i supposed to have bloodtest the lady nurse rejected me but she san assist me
Visited March 2025
Health Partners at Violet Melchett has not yet replied.
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Review titled Good appointment
Rated 4 stars out of 5
by fiona - Posted on 07 March 2025
The appointment ran on time and I was made to feel welcome. Everything was explained well and clearly.
Visited March 2025
Review titled Health Partners at Violet Melchett
Replied on 10 March 2025
Dear Fiona, Thank you for your feedback. I'm glad everything ran on time, and you were made to feel welcome. I will share your feedback with the team. Best wishes, Warwick Young Practice Manager
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Review titled Good review for two personhelpfull
Rated 5 stars out of 5
by Imelda Munir - Posted on 11 March 2025
I really want to thank nurse K, reception L, and community corner for helping me on my appointment today they are very helpfull God bless them i hope you have more people like them..thank you very much
Visited March 2025
Review titled Health Partners at Violet Melchett
Replied on 13 March 2025
Dear Imelda, Thank you for your kind feedback about our nurse, receptionist and the community corner staff. I will ensure it is shared with the team. Best wishes, Warwick Young Practice Manager
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Review titled First experience smear test with great time
Rated 4 stars out of 5
by Hana - Posted on 07 February 2025
I went to Violet Melchett for a smear test. I was able to get the test done quickly and the nurse who did the test was kind, so I was able to take the test without fear and with peace of mind even though it was my first time.
Visited February 2025
Review titled Health Partners at Violet Melchett
Replied on 07 February 2025
Dear Hana, Thank you for your feedback regarding your appointment. I will share it with our nurse. Kind regards, Warwick Young Practice Manager
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Review titled Very responsive staff
Rated 5 stars out of 5
by Al Glowasky - Posted on 30 January 2025
Likely the wrong link. Trying to send message and foto to Dr following telephone conversation this morning./
Visited January 2025
Health Partners at Violet Melchett has not yet replied.
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Review titled Lovely Practice
Rated 5 stars out of 5
by Angela Richards - Posted on 29 January 2025
I had to register as a new patient and the receptionist was very helpful. I then got an appointment in a very timely manner and the doctor dealt with my issue brilliantly.
Visited January 2025
Review titled Health Partners at Violet Melchett
Replied on 29 January 2025
Dear Angela, I'm glad you received an appointment quickly! Thank you for your feedback. I will share it with the team. Best wishes, Warwick Young Practice Manager
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Review titled Terrible
Rated 1 star out of 5
by Anonymous - Posted on 29 October 2024
Receptionist had no care to help me a patient in pain, poor to no communication regarding test results, and online service is exceptionally poor.
Visited October 2024
Review titled Health Partners at Violet Melchett
Replied on 30 October 2024
Dear Patient, Thank you for your feedback. We are very sorry to hear about your experience with our receptionist, and the communication of your test results. Please could you contact the practice using this form so we can identify you, and investigate what happened: https://www.healthpartnersatvioletmelchett.co.uk/contact/suggestions-comments-and-complaints/ I look forward to hearing from you and to understand what we can do to improve our online services. Kind regards, Warwick Young Practice Manager
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Review titled Good all round practice and doctors so helpful
Rated 5 stars out of 5
by Dawn - Posted on 09 October 2024
As always I feel safe having joined this practice and knowing that my health is being properly monitored by amazing doctors. I had been waiting on blood test results which were explained to me in detail by the doctor over the phone. The doctor was informative and discussed in detail what our next move would be.
Visited October 2024
Review titled Health Partners at Violet Melchett
Replied on 09 October 2024
Dear Dawn, Thank you for your feedback about your telephone consultation regarding your blood tests results. I am glad you felt it was informative, and you know in detail about what the next steps are. I will share your feedback with the team. Best wishes, Warwick Young Practice Manager