Heath Lane Medical Centre
Heath Lane, Great Boughton, Chester, Cheshire, CH3 5UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Asthma and health check
Rated 4 stars out of 5
by Elizabeth Temple-Murray - Posted on 18 October 2024
Asthma review and health check were professional and informative. Great to have the information to manage my own health care better.
Visited October 2024
Heath Lane Medical Centre has not yet replied.
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Review titled Importance of prompt medication review
Rated 2 stars out of 5
by Kevin - Posted on 10 April 2024
I needed to order my meds before going on holiday. Logged in and found I needed a meds review. Visited the practice and explained the situation. The receptionist could only offer a phone review in 4 weeks time but said that she had now ordered my meds. I went to well pharmacy 5 days later and they had received nothing from a GP. I returned to reception and explained the issue. Receptionist asked for help from other receptionist and between them, they confirmed my telephone review and again said my meds were now ordered. Following day, back to well pharmacy following txt to say meds were ready and found only one of my two regular meds had been ordered. Even though the missing item was available for collection towards the end of the following day I had no time left to collect it before going on holiday. A pharmacist recommended an alternative which, it turned out. I had a reaction to. Result: I needed treatment, tests, CT scan abroad. A simple review in the week following my initial request would have saved the loss of a holiday and a substantial insurance claim.
Visited March 2024
Heath Lane Medical Centre has not yet replied.