Heathcot Medical Practice - Brewery Road Surgery Branch
54 Brewery Road, Horsell, Woking, Surrey, GU21 4QHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Passed from pillar to post.
Rated 1 star out of 5
by Michael Hutchison - Posted on 07 February 2025
Phone in the morning at 8am only to be told you cannot make a doctors appointment by phone. You have to fill in an online form. Filled in form giving basic information on symptoms, (the form states it may take 2 days to respond!) I was then sent a text with a futher form to fill in giving much of the same information. A couple of hours later I am sent this text Our triage GP has reviewed you request and we feel you need to be seen today by a clinician however we are currently at full capacity at the surgery and are unable to offer any more appointments! Suggests I ring 111. I ring 111 and was told the same that I need to see a doctor, and as the local walk-in centre is busy my doctor should see me and the loop starts again. Remember doctors get paid for every registered patient they have on their books. There is no incentive to see anyone. Just get as many on their books as possible.
Visited January 2025
Heathcot Medical Practice - Brewery Road Surgery Branch has not yet replied.
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Review titled Thorough and kind
Rated 5 stars out of 5
by Mrs. Lesley Jane Hughes - Posted on 30 December 2024
I found the doctor Listened to me, asked questions and examined me and although I did not need any more antibiotics, she kindly gave me lots of practical advice…. I felt I was treated with time and kindness Thank you so much
Visited December 2024
Heathcot Medical Practice - Brewery Road Surgery Branch has not yet replied.
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Review titled Reasonable practice
Rated 3 stars out of 5
by Anonymous - Posted on 12 November 2024
Took quite a time to provide appointment and then changed to a week later but when I was finally seen the GP listened with care to all my issues and made relevant onward referrals. Paid particular attention to my double jab reaction, researched averse reactions and confirmed my unusual one of double vision.
Visited November 2024
Heathcot Medical Practice - Brewery Road Surgery Branch has not yet replied.