Heathcote Medical Centre
Heathcote, Tadworth, Surrey, KT20 5THContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Heathcote Medical Centre.
Reviews
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Review titled Great help
Rated 5 stars out of 5
by Adam - Posted on 31 October 2022
Today was superb. I advised the reception staff of my issue and they resolved in and then called me less that 10 min later to say it was done. Excellent super helpful and quick when I needed it.
Visited October 2022
Review titled Heathcote Medical Centre
Replied on 11 November 2022
Thank you taking the time to leave a review and sharing details of your recent experience at the practice. Your review has been shared with the whole team at Heathcote and we are all very grateful for your very positive feedback. Thank you again!
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Review titled Efficient practice with kind, professional staff
Rated 5 stars out of 5
by Anonymous - Posted on 28 September 2022
After virtually no contact with Heathcote Medical Centre for several years, I have recently needed to have a lot of dealings with GPs, nursing and reception staff. Without exception, they have been helpful, kind, professional and efficient and I cannot praise them highly enough. The pressures on all medical and related staff are huge at the moment, but this practice has helped me at every stage of my diagnosis and treatment and for that, I am truly grateful.
Visited September 2022
Review titled Heathcote Medical Centre
Replied on 12 October 2022
Thank you for taking the time to leave your review and for your very positive comments about all of the staff at Heathcote. All members of the team work extremely hard to provide a good standard of service and care to our patients. The impact of your kind words should not be underestimated, particularly at a time when as you point out, the pressures that ALL medical and related staff are facing is so great. Your kind words have been shared with all staff at Heathcote and they are gratefully received by the whole team! Thank you again!
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Review titled Super helpful and caring
Rated 5 stars out of 5
by Katrina C. - Posted on 24 August 2022
I rang today about my daughter I had a few receptionist work together and help me within minutes and get my daughter the right treatment. Cannot thank this medical practice enough!
Visited August 2022
Review titled Heathcote Medical Centre
Replied on 08 September 2022
Thank you for taking the time to leave feedback. I am so pleased that we were able to assist you so swiftly. Your comments have been passed onto the reception team and the practice as a whole. Thank you again!
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Review titled Good Practice
Rated 4 stars out of 5
by Karler Mears - Posted on 01 September 2022
The Receptionist went over and beyond for me to get an urgent appointment with the doctor. She was amazing and made me feel so relaxed when I spoke with her. The doctor was really helpful to and needed confirmation of my treatment from 2 other consultants which she got instantly in my appointment and even confirmed in a text message.
Visited August 2022
Review titled Heathcote Medical Centre
Replied on 08 September 2022
Thank you for taking the time to leave your feedback. Your comments have been passed onto the whole team at Heathcote and we all appreciate your positive comments and are all pleased to hear of your satisfaction with the service you received from various members of the Heathcote team. Thank you again!
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Review titled Stick to time
Rated 5 stars out of 5
by Mark D - Posted on 08 July 2022
Really happy with the service today and in the lead-up to my appointment. Fast and efficient service, and were even able to get me in to see the nurse rather than me having to return another day.
Visited July 2022
Review titled Heathcote Medical Centre
Replied on 18 July 2022
Thank you for taking the time to leave your feedback. I am delighted to hear of the fast and efficient service you received and how you were fitted into see the nurse rather than having to return another day. I have passed your comments onto the whole team at Heathcote. Thank you again!
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Review titled Brilliant Practice (most of the time)
Rated 5 stars out of 5
by Graeme Nicoll - Posted on 27 July 2022
I've previously left excellent reviews for Heathcote Medical Centre however today's consultation with the practice nurse fell some way short. Perhaps she was overworked or maybe she was just having a bad day - it happens) However during my 10 min consultation she(the nurse) appeared totally disinterested. On the plus side i was seen on time and if i'd needed extra time in the consult i'm sure that would've been granted. Btw, the two ladies working reception were excellent.
Visited July 2022
Review titled Heathcote Medical Centre
Replied on 23 August 2022
Thank you for taking the time to leave your feedback. I am sorry to hear that you felt your consultation fell some way short on this occasion. As you point out the nurse may have been having a particularly busy day and might have been working on a number of concurrent tasks. I am pleased however to hear that you were seen on time and are satisfied that if additional time for your consultation was needed that this would have been given. Thank you also for your positive comments regarding our reception staff!