Heathfielde Medical Centre
Lyttelton Road, Finchley, Barnet, London, Greater London, N2 0EQContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Heathfielde Medical Centre.
Reviews
-
Review titled Great service
Rated 5 stars out of 5
by Robert - Posted on 18 July 2023
The team at Heathfielde medical centre went above and beyond. Was looked after by a doctor and nurse who were great Thank you
Visited July 2023
Heathfielde Medical Centre has not yet replied.
-
Review titled A Wonderful Practice
Rated 5 stars out of 5
by Ann Sharifi - Posted on 16 June 2023
This is an absolutely wonderful practice, from the reception staff to the doctors, everyone is so kind and caring. They are very responsive for appointments and feed back and always take concerns seriously. I can't speak highly enough of them. My sincere thanks to all the staff and doctors.
Visited June 2023
Heathfielde Medical Centre has not yet replied.
-
Review titled Impossible to get an appointment
Rated 1 star out of 5
by Ma Sha - Posted on 22 March 2023
I have tried numerous times to book an appointment over the last two weeks. They just do not pick up the phone and there is no other way to get in touch. Appalling and frightening lack of service.
Visited March 2023
Heathfielde Medical Centre has not yet replied.
-
Review titled Appauling treatment
Rated 1 star out of 5
by Anonymous - Posted on 15 March 2023
I have asthma, and made an appointment to have an asthma check up with the nurse, as I was finding the condition was getting worse. I duly went along at the appointed time, and checked in and then sat down to wait. After 30 minutes, and being the only person in the waiting area, I asked the receptionist how much longer it would be as I had taken time away from work. The receptionist advised he would send a note to the nurse, and within seconds of that I heard someone in a very loud voice saying "well that's just great, just great. I need to be out of here by one and so don't have time for this!" Now I can't be sure this was about me, but it was very coincidental. I waited a further 10 minutes and then went back. The receptionist looked very embarrassed and asked if I would like to make another appointment, which I declined. I ended up going to a private GP who found my peak flow was deplorable, and I am now on a treatment plan. I left Heathfielde surgery feeling very upset, and like I was an invisible nuisance. What happened to the days when patients were treated like human beings, not numbers and inconveniences?
Visited March 2023
Heathfielde Medical Centre has not yet replied.
-
Review titled I would not recommend this practice at all
Rated 1 star out of 5
by Anonymous - Posted on 13 March 2023
I wonder why there is always just 1 GP on duty every time we ring them for appointments. It takes at least 45mins of wait time on phone to get through the line if you are ringing for an appointment. We have had a good experience with couple of GPs that work here but some are not interested in listening to what is ailing you. The best advice they can give is go to A&E if you are worried even if the patient is a young child. What is the point in being registered with a GP if you cant get an appointment or treated on time?
Visited March 2023
Heathfielde Medical Centre has not yet replied.
-
Review titled Impossible to get appointment
Rated 1 star out of 5
by Anonymous - Posted on 13 March 2023
It is essentially impossible to get seen at this surgery. I have been trying for nearly two weeks. They have no online booking and their 'call at 10, call at 2' booking system makes it almost impossible to get seen if you work during the week. Your options are basically book a 'routine appt' more than a month in advance - or (like me) sit back, worry about your condition and repeatedly waste time in phone queues that lead nowhere. Among the worst GP surgeries I've (tried) to use.
Visited March 2023
Heathfielde Medical Centre has not yet replied.