Heathview Medical Practice
Caledonian, Tamworth, Staffordshire, B77 2EDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Medical practice
Rated 5 stars out of 5
by Julie - Posted on 14 October 2024
I was seen very quickly, I was not rushed at all in my appointment, the doctor was very good in explaining everything to me, any questions I asked the doctor answered and explained clearly,
Visited October 2024
Review titled Heathview Medical Practice
Replied on 18 October 2024
Dear Julie, Thank you for your positive feedback! We’re glad to hear that you felt well taken care of during your appointment and that the clinician was able to provide clear explanations and answers to your questions. Our team strives to create a supportive environment, and it’s wonderful to know you had a great experience. If you need anything else, please don’t hesitate to reach out! Kind regards Operational Manager
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Review titled Caring practice
Rated 5 stars out of 5
by Mrs Scarrott - Posted on 03 October 2024
My daughter was treated with kindness, respect and excellent care! Everything asked was made clear and understanding. All areas of care were covered and I feel very happy that my daughter received care from the practice.
Visited October 2024
Review titled Heathview Medical Practice
Replied on 18 October 2024
Dear Mrs Scarrott, Thank you for your kind words! We’re thrilled to hear that your daughter received such compassionate and thorough care. Ensuring that our patients feel respected and understood is a top priority for us. We appreciate your trust in our practice, and if you ever need anything else, please don’t hesitate to reach out! Kind regards Operational Manager
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Review titled Fantastic doctor
Rated 5 stars out of 5
by Anonymous - Posted on 11 October 2024
The doctor asked lots of questions and understood my sons medical condition and checked that I had enough of the medication he required with his chest infection affecting him. He arranged the prescription and was very helpful and gave addition information. Thank you
Visited October 2024
Review titled Heathview Medical Practice
Replied on 18 October 2024
Dear Patient, Thank you for your kind words! We’re glad to hear that the doctor took the time to understand your son’s condition and ensured he had the necessary medication for his chest infection. It’s important to us that our patients feel supported and informed. If you have any further questions or need assistance, please don’t hesitate to reach out! Kind regards Operational Manager
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Review titled Good Doctor
Rated 2 stars out of 5
by Anonymous - Posted on 17 October 2024
The doctor was helpful and informative. Gave some good advice and information in regards to blood pressure. Did not rush the appointment or only say I could only discuss one thing, as so many others have.
Visited October 2024
Review titled Heathview Medical Practice
Replied on 18 October 2024
Dear Patient, Thank you for your feedback! We’re pleased to hear that your appointment was helpful and that the clinician took the time to provide you with valuable information about your blood pressure. Our goal is to ensure you feel heard and supported, so it’s great to know that you had a positive experience. If you have any more questions or need assistance, feel free to reach out! kind regards Operational Manager
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Review titled Good practice
Rated 5 stars out of 5
by Alan Coulson - Posted on 11 October 2024
Appointment made today saw Doctor @ appointed & appreciate remedy / advice given he will advise necessary surgery department & I will contact hospital for further instructions
Visited October 2024
Review titled Heathview Medical Practice
Replied on 18 October 2024
Dear Mr Coulson, Thank you for your feedback! We’re glad to hear that your appointment went well and that you received helpful advice regarding the next steps for your care. If you have any further questions or need assistance as you move forward, please don’t hesitate to reach out. We’re here to help! kind regards Operational Manager
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Review titled Great that you can actually see a doctor
Rated 5 stars out of 5
by Rich Miller - Posted on 04 October 2024
Rang up my usual practice at stonydelph but as usual you can't get to see a doctor, I was offered glascote which I took as I needed to see someone. Received excellent service from reception through to the doctor, the Doctor was very good, on the ball, got me an x-ray and physio sorted and then went through the findings of the x-ray with me. Very happy with her
Visited October 2024
Review titled Heathview Medical Practice
Replied on 18 October 2024
Dera Mr Miller, Thank you for your feedback! We’re glad to hear that you had such a positive experience at our Glascote location. It’s great to know that the reception team and the clinican provided excellent service, and that you received timely care for your needs. Your satisfaction is important to us, and if you need anything further, please don’t hesitate to reach out! Kind regards Operational Manager
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Review titled Outstanding practice & Drs
Rated 5 stars out of 5
by D Kenny-Levick - Posted on 18 October 2024
Dr has a lovely bedside manner. Took my health seriously with great care and detail. Made me feel very comfortable. The staff are very knowledgeable and friendly, always deal with any requests fast and efficiently (even with my extensive health requirements). I feel I am very looked after here.
Visited October 2024
Heathview Medical Practice has not yet replied.
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Review titled First appointment
Rated 4 stars out of 5
by Anonymous - Posted on 08 October 2024
This is the first time used for my mom who's 96 and have to say I'm very pleased with the way I was treated and the outcome for my mom, who has been changed from her normal doctor after 70 plus years as no longer in there area.
Visited October 2024
Review titled Heathview Medical Practice
Replied on 18 October 2024
Dear Patient, Thank you for sharing your experience! We’re so glad to hear that you and your mom felt well taken care of during her visit, especially given the transition after so many years with her previous doctor. Our team is dedicated to providing compassionate care, and it’s wonderful to know that you were pleased with the outcome. If you have any further questions or need assistance, please don’t hesitate to reach out! Kind regards Operational Manager
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Review titled Friendly and understanding
Rated 5 stars out of 5
by Jessica Cox - Posted on 11 October 2024
I called on the day for an appointment and the receptionist was friendly, kind and professional. The GP I saw was frankly lovely. He listened intently, let me go on, was empathetic and kind. He acted on why I was there and it made me feel so happy to be listened to.
Visited October 2024
Review titled Heathview Medical Practice
Replied on 18 October 2024
Dear Ms Cox, Thank you for your wonderful feedback! We’re delighted to hear that both our receptionist and the clinician provided you with such a positive experience. It’s great to know that you felt listened to and supported during your visit. Your kind words mean a lot to us, and we’re here for you whenever you need assistance! Kind regards Operational Manager
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Review titled Very thorough
Rated 5 stars out of 5
by Sharon Deeming - Posted on 01 October 2024
I had an appointment with the nurse clinician today for a consultation, I didn't feel rushed at all and felt she listened to my concerns and addressed each issue. Lovely lady.
Visited September 2024
Review titled Heathview Medical Practice
Replied on 18 October 2024
Dear Mrs Deeming, Thank you so much for your kind words! We’re glad to hear that you felt listened to and that your concerns were addressed. Our team strives to provide the best care possible, and your feedback means a lot to us! Kind regards Operational Manager