Hedgemans Medical Centre
92 Hedgemans Road, Dagenham, RM9 6HTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Hedgemans Medical Centre.
Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Michael Higgins - Posted on 08 August 2024
Excellent, just a good friendly service, made to feel at ease when asked any questions, appointment was very relaxing and comfortable.
Visited August 2024
Review titled Hedgemans Medical Centre
Replied on 18 September 2024
Dear Mr Higgins, Thank you very much for your kind feedback. We are always delighted to hear your experiences and have passed this to the practice team. Thank you, Jotsan Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 August 2024
I had an appointment with the Practice nurse today. I have never met her before, but can say that she was very kind, and also very helpful in explaining my new diagnosis. Can definitely recommend.
Visited August 2024
Review titled Hedgemans Medical Centre
Replied on 18 September 2024
Dear patient, Thank you very much for your kind feedback. We are always delighted to hear your experiences and have passed this to the relevant clinician. Thank you, Jotsan Practice Manager
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Review titled Need to pay more attention
Rated 4 stars out of 5
by Andy Beresford - Posted on 10 June 2024
It seems little point in writing a letter too the surgery when putting in a request for a sick cert renewal, this time they got the date wrong, a minor detail yes, but a weeks wages loss fir me "Cheers".
Visited June 2024
Review titled Hedgemans Medical Centre
Replied on 18 September 2024
Dear Mr Brandao, Thank you very much for your kind feedback. We are sorry that there has been discrepancy with the date on your sick note. You could have contacted us to correct the dates. Thank you, Jotsan Practice Manager
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Review titled Brilliant Nurse
Rated 5 stars out of 5
by Tate B - Posted on 01 February 2024
As usual, the nurse was really friendly and welcoming, putting me totally at ease for an injection I’ve never had a bad experience with her, and the staff at this surgery always go above and beyond to help
Visited January 2024
Review titled Hedgemans Medical Centre
Replied on 28 February 2024
Dear Tate, Thank you very much for your kind feedback. We are always delighted to hear your experiences and have passed this to relevant clinician. Thank you, Jotsan Practice Manager
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Review titled Asthma Review
Rated 5 stars out of 5
by P. Brandao - Posted on 15 September 2023
I had a great experience by a an attentive and helpful practitioner. She gave me detailed explanations and answered all my questions during the review.
Visited September 2023
Review titled Hedgemans Medical Centre
Replied on 24 November 2023
Dear Mr Brandao, Thank you very much for your kind feedback. We are always delighted to hear your experiences and have passed this to relevant clinician. Thank you, Jotsan Practice Manager
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Review titled Caring Nurse & Doctor
Rated 5 stars out of 5
by Lewis - Posted on 18 August 2023
The Nurse and Doctor I saw managed to help with an undiagnosed condition which had been affecting me for years. They knew what to refer me to and managed to get me back on track. They care about patients and will also help. Receptionists get a bad wrap but receptionists here at Hedgemens are very kind and caring. Thank you.
Visited August 2023
Review titled Hedgemans Medical Centre
Replied on 25 August 2023
Dear Lewis, Thank you very much for your kind feedback. This has been passed over to the team who were very excited to hear about this. Thank you, Jotsan Shrestha Practice Manager
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Review titled Very professional manager
Rated 5 stars out of 5
by Anonymous - Posted on 17 July 2023
I spoke with this new manager who was extremely courteous, professional, listened to my concerns. He was very polite and helpful, full of humour. Last time, when I asked to speak with the manager, the girls at reception said she was very busy and can not speak, very rude. This time it is a man whom I am sure must be equally busy but took time to speak with me. Anyways, I like this man manager.
Visited July 2023
Review titled Hedgemans Medical Centre
Replied on 21 July 2023
Thank you for your kind comments. We appreciate your feedback and look forward to hear your experiences in the near future.
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Review titled Brilliant Dr
Rated 4 stars out of 5
by Nicky - Posted on 18 July 2023
Having seen the Dr today, i felt like I was listened to... and was given help and advice regarding medication. The Dr was extremely helpful and friendly, as a patient this goes a long way.
Visited July 2023
Review titled Hedgemans Medical Centre
Replied on 21 July 2023
Dear Nicky, Thank you for your kind comments. This has been passed to the doctor whom you saw. We appreciate your feedback and look forward to hear your experiences in the near future. Thank you
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Review titled Practice nurse
Rated 4 stars out of 5
by Alan - Posted on 20 July 2023
Very friendly put me very much at ease, extremely professional and just a lovely person explained everything that was going to happen
Visited July 2023
Review titled Hedgemans Medical Centre
Replied on 21 July 2023
Dear Alan, Thank you for your kind comments. This has been passed to the nurse whom you saw. We appreciate your feedback and look forward to hear your experiences in the near future. Thank you
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 June 2023
My experience here was very good….the nurse who attended to me was very calm and explained my procedure step by step, generally I am very satisfied
Visited June 2023
Review titled Hedgemans Medical Centre
Replied on 14 July 2023
Thank you for your kind comments. We appreciate you taking time to put your comments and are delighted to hear that you received excellent service from our nurse. We have passed this over to our nursing team who will enjoy reading your feedback. Thank you, Jotsan Practice Manager