Henmore Health - Brailsford Surgery
The Green, Brailsford, Ashbourne, Derbyshire, DE6 3BXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled New scenario
Rated 3 stars out of 5
by Anonymous - Posted on 03 January 2024
I need ongoing medication now. All tests, monitoring and advice done efficiently. Sensitive decision making on the way forward.
Visited December 2023
Henmore Health - Brailsford Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 September 2023
All I can say is this practice was truly there when we needed them with a fast efficient service all the staff have been amazing and have gone above and beyond to help our family I can’t thank them enough!
Visited September 2023
Henmore Health - Brailsford Surgery has not yet replied.
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Review titled Fantastic Service
Rated 5 stars out of 5
by Arthur Loughborough - Posted on 20 July 2023
I contacted the surgery for a persistent cough, I received a callback from the Dr. within 30 mins. I had an appointment within 30 mins. of that call and was given a possible diagnosis and treatment, along with the promise of a chest x-ray at the local hospital. The Dr. gave me the x-ray dept. tel. number to call them if I hadn't been called within the next 24 to 48 hrs. I then left the surgery and travelled to Ashbourne to get my prescription filled. While I was stood outside a pharmacy next to my local hospital I received a call from the x-ray dept. asking when I was available for the appointment. I told them I was outside the hospital and they invited me straight in. So from calling the surgery to actually having a chest x-ray was about 2 hours. Absolutely outstanding.
Visited July 2023
Henmore Health - Brailsford Surgery has not yet replied.
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Review titled Excellent Patient Service
Rated 5 stars out of 5
by Anonymous - Posted on 19 June 2023
Needed my husbands medication as we were going away and he had forgotten to order it. Called the reception and the receptionist went and spoke to dispensary who sorted it out within the hour. Both reception and the dispensary were just amazing, not only very efficient but friendly and so helpful. They work very hard and in my experience work tirelessly to meet the needs of patients.
Visited June 2023
Henmore Health - Brailsford Surgery has not yet replied.
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Review titled Phenomenal doctor and care team
Rated 5 stars out of 5
by Kirsty - Posted on 22 June 2023
I went to see the doctor yesterday, straight through on the phone and an emergency appointment given by a wonderful receptionist. They saw me and prescribed antibiotics however over night my symptoms got a lot worse and so I called the doctors again and was given and afternoon appointment. The doctor himself then rang me to say I believe you have another appointment, I explained the circumstances and he squeezed me in within an hour of the call. Excellent doctor with an extremely high duty of care. He did a mini but very uncomfortable procedure that was necessary and it has relieved the excruciating pain I was in immediately. Fantastic advice given with no frills. Excellent service and I couldn’t recommend more.
Visited June 2023
Henmore Health - Brailsford Surgery has not yet replied.
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Review titled Terrible management
Rated 1 star out of 5
by Harry Phillips - Posted on 28 June 2023
Have tried to book an appointment in advance as I can get time of work in a rush. Keep being told to book closer to the date that I have booked of from work 6 weeks in advance. I get to a little over a week before my booked time off (After a few weeks of trying) only to then be told that I can no longer book for that day as they are already fully booked. I'm desperately needing to speak to a doctor in regards to my medication but the receptionists can't be bothered to book anyone more than a 2 weeks in advance. Utterly terrible. I won't be recommending this practice to anyone and am currently looking to move myself and several family members elsewhere.
Visited June 2023
Henmore Health - Brailsford Surgery has not yet replied.
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 26 May 2023
Went for blood test yesterday, service was really quick and efficient ,no waiting and member of staff great
Visited May 2023
Henmore Health - Brailsford Surgery has not yet replied.