Henry Moore Clinic
26 Smawthorne Lane, Castleford, West Yorkshire, WF10 4ENContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Getting appointments
Rated 1 star out of 5
by Wendy - Posted on 06 August 2024
Getting appointments and the appointments system is diabolical, since changes during covid. Asked for giving sample, told would receive call back, after 16:00, which never happened, on the app it is showing as they called me at 18:15 and job finished, which is a falsehood. All I want is to have a urine sample given in to check for a condition, as it's pointless wanting an appointment with a broken system in use. I preferred when you could turn up at 8 am and wait.
Visited August 2024
Henry Moore Clinic has not yet replied.
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Review titled You wonder why your call take ages to answer
Rated 3 stars out of 5
by Anonymous - Posted on 03 June 2024
Managed to get an appointment the day I called the doctors. Was pleased to get an appointment so quick. The appointment was at the Fryston Road surgery. Arrived at 15:15 for my appointment at 15:30. Sat in the waiting area noticed that the three ladies in reception we sat talking and it wasnt about work.From when I sat down to me going into see the doctor 15:35 the ladies were still chewing the fat, not about work. During this time in the background you could hear the ringing sound of people trying to get in contact with the surgery. I came out from seeing the doctor and two of the ladies were still talking and phones still ringing in the background. Maybe the practice manager may want to comment about paid staff sat for over 30min gossiping while patients who are try to contact the surgery cannot get through.
Visited June 2024
Henry Moore Clinic has not yet replied.
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Review titled Disgusted at receptionist
Rated 1 star out of 5
by Mr. HODGSON - Posted on 25 April 2024
Turned a 3 day old baby away told to goto UTC in pontefract or ring 111 as too busy and baby not registered even though we had the filled in forms ready to hand in
Visited April 2024
Henry Moore Clinic has not yet replied.