Herne Hill Group Practice
74 Herne Hill, Herne Hill, London, Greater London, SE24 9QPContact details and opening times
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Reviews
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Review titled not a nice surgery
Rated 2 stars out of 5
by Anonymous - Posted on 20 March 2023
i would like to ask you a question when you ring before 8 am in the morning you are told the surgery is closed so when you open at 8 am how can there be 54 patients already on the line i find that very strange are you making these patients up. i look forward to your response
Visited March 2023
Review titled Herne Hill Group Practice
Replied on 22 May 2023
Dear Patient, Thank you for your comment. Kindly, please note that our Practice has a registered list size of 15 500 patients. It is very normal for us to receive between 50-100 calls at 8am. I am sorry that you think we would make these numbers up. Kindly, please note that the telephony system automatically counts the number of callers and it is not something we can interfere with. Thank you. Kind regards, Services Manager