Hersham Surgery
Pleasant Place, Hersham, Walton On Thames, Surrey, KT12 4HTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Locum doctors
Rated 5 stars out of 5
by Una webb - Posted on 14 July 2023
I’ve always seem to get the appointment with the locum doctor. Always, always they are brilliant. One has to fill a form online giving details other than phone for an appointment. However, works very efficiently.
Visited July 2023
Review titled Hersham Surgery
Replied on 21 July 2023
Thank you for taking the time to leave your comments, we are very pleased the new system is working well for you.
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Review titled A supperb Practice
Rated 5 stars out of 5
by James Dykes - Posted on 20 July 2023
This practice has been excellent in looking after not only an ongoing issue but also with a sudden ailment. Yes you have to book on line to get an appointment but their response is very quick and efficient. Reception cheerful and helpful, nurses excellent, and doctors impressive. Well done Hersham.
Visited July 2023
Review titled Hersham Surgery
Replied on 21 July 2023
Thank you for your comments, The team have worked hard to make these improvements and its great to hear that the new system is working well.
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Review titled Fantastic GP surgery
Rated 5 stars out of 5
by Anonymous - Posted on 11 June 2023
The support from this surgery and the Doctors has been brilliant. They are good at dealing with urgent issues as well as ongoing health problems. I have full trust in the Doctors and the services they provide. You have to fill out the online form first thing in the morning but I have always recieved a reply from the admin team.
Visited June 2023
Review titled Hersham Surgery
Replied on 21 July 2023
Thank you for taking the time to leave your review, Your comments have been forwarded onto the team who really appreciate your comments.
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Review titled terrible booking system
Rated 1 star out of 5
by Anonymous - Posted on 19 May 2023
Trying to book an appointment at this surgery is very frustrating wish there was another lcoal prcatice I could join. The Doctors are fine but the booking system is terrible
Visited April 2023
Review titled Hersham Surgery
Replied on 09 November 2023
I'm sorry to hear that you are unhappy with the booking system. Our local Surrey Heartlands ICB provides the website and this is the same for all local practices. We are doing our best to assist our patients and submit the online forms on their behalf upon patient request. We are currently looking for alternatives to the website. Please do contact me at the surgery if you would like to discuss your concerns further Practice Manager