Heyward Road Surgery
Heyward Road, Southsea, Hampshire, PO4 0DYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 12 September 2023
Asked relevant questions and made baseline data. First guidelines agreed with further assessment due in 1 months time.
Visited September 2023
Provided by Working Feedback
Review titled Heyward Road Surgery
Replied on 22 September 2023
Thank you for taking the time to share your thoughts.
Provided by Working Feedback
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Review titled Social prescriber
Rated 5 stars out of 5
by David G - Posted on 04 August 2023
I am very happy how it was done. I feel that it has helped me quite a bit. To be honest I have not stuck to it like glue but it has helped me.
Visited July 2023
Provided by Working Feedback
Review titled Heyward Road Surgery
Replied on 11 September 2023
Thank you for your 5 star review and honest words. Our social prescribing team are there to support our patients and if you are seeing the benefit of that support, then we are thrilled to hear that!
Provided by Working Feedback
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Review titled Your recent appointment
Rated 5 stars out of 5
by Laura F - Posted on 04 August 2023
My appointments have helped me hugely and I am very grateful. The receptionists are always polite and helpful as well.
Visited July 2023
Provided by Working Feedback
Review titled Heyward Road Surgery
Replied on 09 August 2023
Thanks for taking the time to share your positive experience. We have a great team at Heyward Road (and all our surgeries, of course!)
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Review titled Your recent appointment
Rated 5 stars out of 5
by Anne O - Posted on 16 December 2022
I went along thinking I had an appointment at the surgery my mistake it was suppose to be a phone call . I was very distressed . The door open and The Social prescriber Said she was on her own I immediately broke down . She was very kind we sat each end of the seating and I explained a ittlenhow bad I was feeling . I donot let my family know or friends so I just needed to let it out how bad I felt . She listened gave me advice which I’ve taken notice of was very helpful . I apologised for getting it wrong putting her in awkward position which she handled very well . Thanked her x will wait for her call this week xx Thankyou Anna Oughton
Visited December 2022
Provided by Working Feedback
Review titled Heyward Road Surgery
Replied on 23 January 2023
Thank you for taking the time to proceed such lovely feedback. We are pleased that a member of the team was able to help you in this difficult situation. We will share this with our team.