High Road Surgery (Stuart Crescent HC)
8 Stuart Crescent, Wood Green, London, Greater London, N22 5NJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 March 2025
A friend recommended this practice saying it is easy to get appointments and it is true. I was amazed at how the receptionist went out of his way to get me an appointment as I was quite unwell. Much appreciated
Visited March 2025
High Road Surgery (Stuart Crescent HC) has not yet replied.
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Review titled Would not recommend
Rated 1 star out of 5
by Anonymous - Posted on 26 February 2025
Quite frequently, the promised callback never takes a place, GP seems very Arrogant and dismissive about my complaints,currently was promised a phone appointment at 9.50 this morning, or 26/02/2025, currently still waiting for it , time is now 16.38. To get my test results.. Not happy at all
Visited February 2025
Review titled High Road Surgery (Stuart Crescent HC)
Replied on 08 March 2025
We apologise for your bad experience. We have investigated the delays with the call backs and have implemented a change. We have fed back to our doctors. We are working very hard to have amazing access and this feedback is very useful.
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Review titled Unacceptable Hygiene standards and unsanitary facilities.
Rated 1 star out of 5
by Anonymous - Posted on 12 February 2025
The building is poorly maintained and the toilets disgusting and unusable with the sanitary bin overflowing on the floor and with tissues and other wet items from the bin all over the floor. I have worked in the NHS for almost 15 years and have never seen anything so uncared for and it is unacceptable. It appeared to have been like this a very long time. I told the staff but did not see evidence of any action taken to make the toilet usable and sanitary. I am posting this review as this is not acceptable in an NHS practice and should be looked into to ensure those using the service have access to a basic standard of facilities.
Visited February 2025
Review titled High Road Surgery (Stuart Crescent HC)
Replied on 25 February 2025
We are sorry for your bad experience. The surgery is open till 8pm on weekdays and 5pm on Saturdays attracting more patients which may be a contributing factor. Whittington Health is responsible for the building services, but the GP surgery will also inspect the common areas more often in order to prevent a recurrence.
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Review titled Outstanding support
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2025
This doctor went above and beyond to ensure I received the best care possible. Their professionalism and kindness made me feel valued as a patient. I am truly grateful for all they have done for me.
Visited September 2024
Review titled High Road Surgery (Stuart Crescent HC)
Replied on 25 February 2025
Thank you for your support. We are trying hard to provide good clinical care and very good access. We are open till 8pm Monday to Friday, and till 5pm on Saturdays.