Highfield Health
38 Highfield Road, Southampton, SO17 1PJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great appointment, but lack of joined up communication
Rated 5 stars out of 5
by Ann Hodgson - Posted on 08 August 2024
I was invited for a health check when I turned 60. Had fasting blood tests which showed I was on pre diabetes scale and high cholesterol. I was offered a great program - online and with regular phone calls and then retested bloods and bought my risks down. Completed the program and on ending, they told me to continue going for 6 monthly fasting blood tests to check I'm doing OK. I do this by phoning the surgery every 6 months for a test. It would be better practice if the practice followed up patients like me rather than leaving it to the few who will be proactive. (But thank you all, I love the NHS).
Visited August 2024
Highfield Health has not yet replied.
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Review titled Brillliant
Rated 5 stars out of 5
by Jon Marchant - Posted on 26 October 2022
I have been registered with Highfield Health for a few years but hadn't needed them for any reason until this week. I used the eConsult online service late on Sunday night to ask about a prolonged worsening cough. They called me back early the next morning, and that afternoon they invited me into the surgery, listened to my chest, gave me advice and wrote me a prescription. I know from the news that GP services are stretched so I was really impressed that Highfield Health could deal with me so quickly and efficiently.
Visited October 2022
Review titled Highfield Health
Replied on 31 October 2022
Dear Jon, Thank you very much for leaving the practice a review and we are glad to hear of your recent positive expereince. Our staff work very hard and appreciate all feedback so we can keep improving our service. Many Thanks Practice Manager Highfield Health